Here's What to Do If an iPhone Group Text Isn't Working

What to Know

  • If you can't send group messages on iPhone, make sure Send as SMS and MMS Messaging are toggled on in Messages settings. 
  • If you can't receive group texts, try resetting your network settings in your iPhone's General Settings. 

Not receiving group texts on your iPhone? Or maybe you can't send group messages? Sometimes, an iOS update can be the cause. Other times, this problem crops up randomly. Here's how to fix it if you can't send or are not receiving group texts on your iPhone.

Jump To:

Easy Ways to Fix iPhone Group Messaging Problems

If group messages on your iPhone or iPad are not working, whether your iPhone is not getting group texts or can't send them, there are a few things that you should try before moving on to more involved troubleshooting. First, make sure to enable group messaging. Next, check for an Apple service outage. If you see a green dot next to iMessage, then the problem isn't on Apple's end. 

make sure imessage is online if iphone group text not working

You should also make sure iOS or iPadOS are updated on your device. If your software has already been updated, force restart your iPhone or iPad. You can also close the Messages app and reopen it to see if the problem resolves itself. There are also a few general steps to take when iMessage is not working that may help if group texting on your iPhone isn't working.

iPhone Life
Discover your iPhone's hidden features
Get a daily tip (with screenshots and clear instructions) so you can master your iPhone in just one minute a day.

If group texting is still not working, read on for more ways to fix iPad and iPhone group messaging issues.  

Check Your iPad or iPhone Storage

Your iPhone group messaging may not be working because your device doesn't have enough storage available. Check your iPad or iPhone storage and make sure you aren't about to run out. Optimize storage and clear space on your device if necessary.  

check ipad or iphone storage

Reset Network Settings

Sometimes network issues are the cause when group messaging isn't working on your iPhone. You may be able to fix group texts on your iPhone by resetting network settings. This step often gets rid of problems and glitches when nothing else will. Keep in mind that you will need to rejoin all Wi-Fi networks and re-pair all Bluetooth devices.

reset network settings if iphone not receiving group texts

Delete Group Message & Restart It

If your iMessage group chat is not working still, I'm sorry to say you may need to delete the group text, then start a new group message with the same members. You can print the text messages or save them as screenshots if you want to preserve the texts. 

To delete a group text on your iPhone:

  1. Open the Messages app.

    iphone messages app
  2. Swipe left across the group message you want to delete.

    swipe left across group text iphone if group message not working on iphone.PNG
  3. Tap the Trash can icon.

    tap trash can icon if iphone group text not working

Is your iPad or iPhone group text not working still? Please contact Apple Support to see if this is a known bug or glitch, and if there are any other possible ways to fix the problem. For more great Messages app tutorials, subscribe to our free Tip of the Day


  • I keep getting a "Messages in iCloud not available" error message; how can I fix it? If you get this iCloud error message, make sure all your Apple devices are signed in with the same Apple ID. We have a few more ways to fix "Messages in iCloud not available" errors if that didn't help. 
  • Why is iMessage not working on my iPhone? If iMessage isn't working, check if Apple has an outage, or if you need to update iOS on your iPhone. For more troubleshooting steps, read this tutorial on how to fix iMessage
  • Can you show me how to leave a group text on my iPhone or iPad? Yes. We can show you how to leave a group text, but keep in mind this is only possible if the group message has four or more participants, and all members are using iPhones. 
Master your iPhone in one minute a day: Sign up here to get our FREE Tip of the Day delivered right to your inbox.


Author Details

Leanne Hays's picture

Author Details

Leanne Hays

Leanne Hays has over a dozen years of experience writing for online publications. As a Feature Writer for iPhone Life, she has authored hundreds of how-to, Apple news, and gear review articles, as well as a comprehensive Photos App guide. Leanne holds degrees in education and science and loves troubleshooting and repair. This combination makes her a perfect fit as manager of our Ask an Expert service, which helps iPhone Life Insiders with Apple hardware and software issues.
In off-work hours, Leanne is a mother of two, homesteader, audiobook fanatic, musician, and learning enthusiast.