Call Failed on Your iPhone? Here’s How to Fix It

It can be frustrating when you attempt to make a call on your iPhone, you’re given the error message “Call Failed,” and you find yourself wondering, "Why does my iPhone keep saying call failed?" After first rebooting your iPhone and updating your iOS software, as well as moving to various locations, here are several simple steps you can try to solve the iPhone call failed error before contacting your carrier.

Related: How to Make a FaceTime Call

Master your iPhone in one minute a day:

Sign up to iPhone Life's Tip of the Day Newsletter and we'll send you a tip each day to save time and get the most out of your iPhone or iPad.

Master your iPhone in one minute a day:

Sign up to iPhone Life's Tip of the Day Newsletter and we'll send you a tip each day to save time and get the most out of your iPhone or iPad.

How Do You Fix an iPhone That Says Call Failed?

While the success rate of voice calls on the iPhone has improved a lot in recent years, they can still fail from time to time. Working through the steps below should help in fixing or at least isolating issues you may be having with failed calls on your iPhone.

Fix Call Failed on Your iPhone with Airplane Mode

The first and simplest thing to try to fix a call failed error on an iPhone is toggling Airplane Mode on and off again. More often than not, this solves the issue.

  1. Swipe down from the upper right corner of your iPhone (or up from the bottom of the screen on models with Home buttons) to access the Control Center.
  2. Tap the Airplane Mode icon on the upper left corner of the Control Center.
  3. Wait a few seconds. Turn Airplane Mode back off.

    call failed on iphone turn airplane mode on and off

Check Blocked Phone Numbers Setting

Is it that the iPhone call failed? Or did you block this person's number and then forget?

  1. Open the Settings app.
  2. Tap on Phone.

    iphone call failed
     
  3. Tap on Blocked Contacts.
  4. Make sure that the number you’re trying to call is not among the numbers you’ve blocked.

    iphone call failed
     

Remove & Reinsert Your SIM Card

A damaged SIM card could be the reason for failed or dropped calls on an iPhone. Check your SIM card for any damage or scratches, especially if you have been using it for a long time.

  1. Open the SIM tray using a paper clip (or SIM-eject tool).
  2. Take out the SIM card.
  3. Look for damage. If you find any, consider getting a new SIM card. If you don’t find damage, reinsert the SIM card and try to make the call again.


    Image courtesy of Apple
     

If you have another iPhone, you can try inserting the SIM card into that phone. Or, if you have another SIM card, you can try inserting it in the first iPhone. If either of these efforts leads to a successful phone call, you have isolated the issue to either the iPhone or the SIM card.

Reset Your Network Settings

As a last resort to fix an iPhone that says call failed, you can reset your network settings. However, this will erase all current saved settings, including Wi-Fi passwords, Bluetooth connections, and preferred networks.

  1. Open the Settings app.
  2. Tap on General.
  3. Tap on Reset.

    general iphone settingshow to reset iphone
     
  4. Tap on Reset Network Setting; this will require your passcode.

    reset iphone network settings

Top image credit: RymdenShutterstock.com

 

 

 

Master your iPhone in one minute a day: Sign up here to get our FREE Tip of the Day delivered right to your inbox.

Author Details

Leanne Hays's picture

Author Details

Leanne Hays

Leanne Hays is an SEO Content Strategist and Feature Writer at iPhone Life, and has written hundreds of in-depth how-to and troubleshooting articles. She's a former Associate Editor for iPhone Life magazine, and has written for the Iowa Source, as well as web content for education marketing. Leanne has an associate's degree in education, with a focus on curriculum development, as well as a bachelor's degree in science. She has over nine years of experience with SEO, social media management, and web development and writing. Despite years of web work, Leanne is by no means an early adapter; she's only owned a smartphone for five years, which makes her highly sympathetic to the learning curve of new iPhone owners. She enjoys making reader's lives easier and putting her education experience to work by walking them through the most practical ways to use Apple devices, step-by-step.

In off-work hours, Leanne is a mother of two, homesteader, audiobook fanatic, musician, and learning enthusiast.