How-to

How to Find a Lost iPhone, Even If It's Dead or Offline (2022)

We’ll even show you how to find a lost iPhone without Find My iPhone!

Learn how to find a dead iPhone by enabling the Find My iPhone last known location feature, how to find the last location of an iPhone, even if it's dead or offline, what to do once you've located your lost iPhone, and how to find an iPhone without Find My iPhone.

Jump To:

How to Find a Dead iPhone: Set Up Find My iPhone Last Known Location

Does Find My iPhone work when a phone is dead? Yes, if you've set up the Find My iPhone last known location feature. If you don't have this feature turned on, it will be much harder to find an iPhone that is dead. The catch is that you need to have turned this feature on before your iPhone was lost.

  1. Open Settings.
  2. Tap on your name.

  3. Tap Find My.

  4. Tap Find My iPhone.

  5. Toggle on Send Last Location, which will automatically send the location of your device to Apple when its battery is low. 

    Send last location

Pro Tip: You can also use Find My to set up alerts on your Apple Watch so that you never forget your phone. These can be set up for your phone and other devices and items.

Return to top.

How to Find a Lost iPhone: The Basics

In this section we'll show you how to find a lost iPhone that is dead using the Find My app or iCloud.com. If your iPhone is dead, you'll be directed to the last place your iPhone was located before the battery died. If your lost iPhone is offline but not dead, then the Find My app will find the lost iPhone's current location using nearby Apple devices. 

You have three options for how to find the last location of an iPhone using Find My. Once you've found the location of your lost iPhone, the steps are the same: 

Note: If your iPhone is turned on and in the same location as you, you don’t need the Find My app, instead, you can ping a lost iPhone with an Apple Watch or use Siri to find your lost iPhone

How to Find a Lost iPhone with a Different Apple Device

If you own an iPad or Mac or you share your location with a Family Sharing Group and have access to an iPhone, iPad, or Mac belonging a group member, you can use one of those devices to find your lost iPhone even if it's dead. 

  1. Open the Find My app on the device you're using.

  2. Tap the Devices tab.

  3. A map will pop up with a list of your Find My-enabled devices.
  4. Select your iPhone from the list of devices.

Return to top.

How to Find a Dead iPhone with iCloud.com

If you need to track your iPhone using iCloud.com's Find My iPhone app from a laptop or desktop web browser, here’s how:

  1. Open a browser and go to icloud.com.
  2. Sign in using your Apple ID and password.

  3. If prompted, click Allow to allow use of iCloud.com on the device you're using and complete two-factor authorization.

  4. Click the Find iPhone app icon.

  5. Select All Devices at the top and choose your missing iPhone.

  6. The map will display where your lost iPhone is located.

Return to top.

How to Find a Lost iPhone with Someone Else's iPhone

When using a different iPhone tied to someone else's Apple ID to find a lost iPhone that is dead, don't sign out from their ID in Settings; use the Me tab in the Find My app to log in remotely. Don't forget to sign out when you're done so that you don't stay signed in on your friend's iPhone.

  1. Open the Find My app on your friend's iPhone.

  2. Select the Me tab.

  3. Scroll down and tap Help A Friend.

  4. You will be asked to log into iCloud. If prompted to log in using Touch or Face ID, select Use Different Apple ID at the bottom of the pop-up notification.
  5. Log in using your own Apple ID and password.
  6. When prompted to save your password, select Not Now.
  7. To find your lost iPhone, tap on it in the list of devices that appears at the bottom of the screen.

  8. The screen will display a circle around the area where your iPhone is located, and will zoom in if necessary.

Return to top.

How to Recover a Lost iPhone Once You've Located It

It's important to note that if you suspect your iPhone has been stolen, you should contact local authorities. Please do not attempt to recover the stolen phone yourself, but instead follow our guide for what to do if your iPhone is permanently lost or stolen, as these steps will be different from those needed to find a lost phone with the Find My last known location feature.

  1. If your lost iPhone is dead or turned off, it will appear on the map as an iPhone with a black screen, and you'll see red text in the sidebar telling you when the Find My iPhone last known location was saved. 

  2. If your iPhone is turned on, it will appear with an active (colorful) Home screen, and you'll see a battery icon shown in the sidebar showing remaining battery life.

  3. Use the map to locate your iPhone if it's nearby, or tap on Directions to get Apple Maps directions for your lost iPhone's location if it's farther away.

  4. If the iPhone is offline but not dead, you can tap Play Sound to help you locate your iPhone when you get close to it.

  5. If the iPhone is dead, you can swipe up on the sidebar and toggle on Notify When Found to send notifications and a location update to your iPad the next time your lost iPhone is turned on.

  6. Lost Mode will remotely lock your device and display a custom message with a phone number where you can be reached in case someone finds your lost iPhone. Learn more about what Lost Mode does

  7. Erase iPhone should only be used if you think your iPhone is permanently lost or stolen, and then only after certain other steps.

Return to top.

How to Find a Lost iPhone without Find My iPhone

Unfortunately, if you don’t have Find My iPhone enabled, you’ll need to resort to retracing your steps to find an iPhone last known location, unless you’ve enabled location history for Google Maps. Location history with Google maps will be able to tell you the last location of your lost iPhone even without Find My iPhone. If you haven't enabled Google Maps location history, consider doing it now in case you lose the phone in the future.

  1. Head over to www.google.com/maps/timeline.
  2. Make sure you’re logged into your Google account.
  3. Select the date your iPhone went missing.
  4. Check your last location and go get that phone! 

Return to top.

Master your iPhone in one minute a day: Sign up here to get our FREE Tip of the Day delivered right to your inbox.

Topics

How to Create A Contact Group on iPhone (2022)

Learn how to create iPhone contact groups using iCloud or the Messages app.

Making iPhone contact groups allows you to quickly send a message or email to multiple people. Counterintuitively, if you want to create a group in Contacts on an iPhone and use it for email, you'll need to do so on a Mac or PC. The contact group will then sync to your iPhone automatically via iCloud. If you want to create a contact group for text messages, you can do that in the iPhone Messages app. We'll teach you how to add groups on your iPhone using either of these methods.

Jump To:

How to Make a Group Contact on iPhone for Email

You used to be able to both text and email an iPhone contact group, but now iPhone contact groups only work for emails. So you'll need to follow the steps in the section below to learn how to create a group text on iPhone. Before you can learn how to put contacts into groups on an iPhone, you'll need to enable Contacts in iCloud so that your contacts can be accessed on your Mac or in iCloud.com. Once this setting is enabled, you can make a contact group on your computer and it will automatically appear on your iPhone.

If you are using a PC, you will need to log in to iCloud.com. On a Mac, you will use the Contacts app.

  1. Open Contacts.

  2. Click All Contacts on the top left side of the screen then click the + icon on the bottom.

  3. Choose New Group

    choose New Group
  4. Name your group and tap Return on your keyboard.
  5. Click All Contacts again, so you can add contacts to your group.
  6. Drag and drop the contacts you'd like to add to your new group.
  7. Click on your new group to make sure the correct contacts were added.

Pro tip: Make sure your contacts include email addresses or you won't be able to include that contact in the group email.

Your new contact groups are now available on your iPhone, iPad, and any other iCloud-connected devices. You can view your contact groups on iPhone by opening your Phone app, tapping Contacts, and selecting Groups in the upper-left corner. 

How to Email Your Contact Group on an iPhone

  1. Open the Mail app on your iPhone.

    iphone mail app
  2. Start a new draft by tapping the new email icon in the lower right corner.

    create new message icon
  3. In the To: field, type the name of the contact group you want to email. Tap the group name.

    select iPhone contact group
  4. Compose your email and send.

Related: iCloud Guide: Top Tips for Understanding & Using iCloudAnchor

    How to Create a Group on iPhone for Texting

    You used to be able to text iPhone contact groups as well as email them, but that feature no longer works. However, the Messages app lets you create a group text on your iPhone, name it, and pin that chat to the top of the Messages app so you can easily find and text that contact group any time. For more tips about the Contacts app and Messages app, check out our free Tip of the Day. Here's how to add a group to an iPhone for texting:

    1. Start a new text in the Messages app.
    2. In the To: field, add all the contacts you want to include in the group text.

    3. Compose your text as usual and send it.
    4. Name the group chat (this requires everyone in the chat to be using iMessages.)

    5. The next time you want to text this group, just type the name of the group text in the To: field.
    6. You can also swipe left on the conversation to pin the group chat to the top of your conversations in order find it more quickly.

    That's all there is to it! Have you ever accidentally deleted a contact? If so, you might be interested in learning how to retrieve deleted contacts on your iPhone. For more help with managing contacts, check out our guide on deleting multiple contacts at once.

    Master your iPhone in one minute a day: Sign up here to get our FREE Tip of the Day delivered right to your inbox.

    Topics

    How to Add Driver's License to Apple Wallet (2022 Update)

    Soon, you'll be able to add your state ID or driver's license to Apple Wallet.

    With iOS 15, Apple is slowly rolling out plans to let you add your driver's license to your Apple Wallet. Let's learn how to add your state ID or driver's license to your Apple Wallet.

    Related: How to Open Apple Wallet from iPhone Lock Screen in 3 Easy Steps (iOS 15 Update)

    How to Add Driver's License to Apple Wallet (2022 Update)

    Want to add a driver's license to Apple Wallet? How about your state ID? Right now, the Apple Wallet driver's license feature is only available in Arizona, but soon Colorado, Connecticut, Georgia, Hawaii, Iowa, Kentucky, Maryland, Mississippi, Ohio, Oklahoma, Puerto Rico, and Utah will join the digital driver's license and state ID program. While we wait for this new Apple Wallet feature, learn how to add ID to Apple Wallet when your state opts into the digital driver's license program. 

    Jump To:

    When Can You Add Driver's License to Apple Wallet

    Have you been wondering, "when can I add my driver's license to Apple Wallet?" You aren't alone! Driver's license and state ID for Apple Wallet were first announced at the 2021 WWDC and detailed in an Apple press release. Ths feature is now available in Arizona, and many other states are expected to launch soon, including Colorado, Connecticut, Georgia, Hawaii, Iowa, Kentucky, Maryland, Mississippi, Ohio, Oklahoma, and Utah, along with the territory of Puerto Rico. Apple hopes to include the digital driver's license in Apple Wallet feature nationwide in the future.

    The Transportation Security Administration (TSA) is onboard to start accepting mobile driver's licenses and state IDs in Apple Wallet at participating airports, and Apple says, "Participating states and the TSA will share more information at a later date about when support for mobile driver’s licenses and state IDs in Wallet will be available in each state, and which TSA airport security checkpoints and select lanes it will be available at first."

    How to Add Driver's License to Apple Wallet

    Once the digital driver's license is available in your state, you'll be able to add your driver's license or state ID to Apple Wallet the same as you would add a new credit or debit card. To learn about more ways to use your Apple Wallet app, sign up for our Tip of the Day newsletter. Here's how to add a driver's license to Apple Wallet: 

    1. Open the Wallet app.

      Open Apple Wallet
       
    2. Tap the Add icon.

      Tap Add icon to add drivers license to apple wallet
       
    3. Select Driver's License or State ID from the list of available cards.

      Select driver's license or state ID
       
    4. Your phone will then ask you to scan your ID. Place your ID on a flat, blank surface in a well lit room. When you center the front of your ID in the camera, your iPhone will automatically snap a picture.
    5. Tap Continue if you're happy with the scan, or Scan Again to try it once more.

      Continue or Scan Again
       
    6. Repeat the process with the back of your ID.
    7. Tap Continue or Scan Again.

      Continue or Scan Again
       
    8. Tap Continue again to move onto the identity verification process.

      Tap Continue
       
    9. Now you'll be asked to complete some movements in front of your iPhone's front-facing camera to verify your identity. Follow the on-screen instructions or, if you can't perform the movement, tap Accessibility Options.

      Tap Accessibility Options
       
    10. After completing the requisite movements, the next step is to take a selfie. Try to look like you do in your ID! Once you're done, tap Continue.


       
    11. Now, confirm that you're satisfied with the photos you've taken so far, and tap Continue again.
    12. Review and agree to the terms and conditions.
    13. Now your information will be sent to your state's DMV or MVD.

      Sending ID to DMV

    Once your ID is confirmed, it should be viewable and your Apple Wallet, and you can present it to the TSA at select airport terminals!

    How to Use Driver's License in Apple Wallet

    To present your driver's license or state ID, you'll open Apple Wallet as usual. Apple will show you a brief explanation of the information Wallet will share with TSA (or other participating agencies and organizations in the future), and you can confirm that you'd like to present your digital driver's license or state ID by double-clicking the Side button.

    use state id or drivers license in apple wallet

    Image from Apple.com

    And that's it. Once you have your driver's license or state ID added to your Wallet, it's easy to pull up and use whenever you need it.

    Master your iPhone in one minute a day: Sign up here to get our FREE Tip of the Day delivered right to your inbox.

    Topics

    How to Retrieve Deleted Text Messages on iPhone (2022 Update)

    5 easy methods to recover deleted messages on an iPhone, plus which one should only be used as a last resort.

    Did you accidentally delete a text message and now you need to get it back? Fortunately, there are several methods to get back deleted text messages, so no need to worry! We'll go over how to retrieve deleted messages from an iCloud backup, as well as a few other tips and tricks to recover deleted text messages on an iPhone. 

    Jump To:

    Recover Missing Messages from Facebook, WhatsApp, or Messages

    If you don't think you deleted the text or iMessage, Facebook message, or WhatsApp message you're looking for, there are different steps you can follow to locate those missing messages. You can search for old WhatsApp messages, search through Facebook messages, or search for text messages fairly quickly. If, however, you need to learn how to find deleted messages on iPhone and you know for sure they've been deleted, keep reading!

    How to Recover Deleted Messages on iPhone with iCloud Recovery

    iCloud backups are a great way to recover deleted text messages from an iPhone. If you regularly back up your iPhone to iCloud, you should be able to use this method to get deleted messages back. If you're not already, you should definitely be doing regular iCloud backups! It’s a good idea for saving a lot of important data, not just messages that might potentially get deleted, and you can set iCloud backups to run automatically so you don't even have to think about them.

    First, Check Your Last iCloud Backup

    In order to recover deleted tests on the iPhone, you'll need to ensure that the most recent successful backup occurred prior to the deletion of the messages. If this is the case, you can use the last successful backup to restore deleted text messages! If not, you'll need to try another method, such as using your most recent computer backup to get back deleted messages.

    1. Open the Settings app.

      icloud backup iphone
       
    2. Tap on your Apple ID profile at the top.

      restore iphone from backup
       
    3. Tap on iCloud.

      recover deleted texts
       
    4. Scroll down if needed and tap on iCloud Backup.

      how to retrieve deleted text messages
       
    5. Now check to see if the time of your last successful backup was before or after you deleted the texts on your iPhone.

      recover deleted text messages iphone

    If the iCloud backup predates the time that you deleted messages on the iPhone, you're in luck! Continue to the next section to restore the deleted messages using the iCloud backup. If the date of the last successful backup is after the messages were deleted from your iPhone, try using the computer backup method next.

      Restore Deleted Messages on iPhone with iCloud Backup

      Now you'll need to erase your iPhone and restore it with the backup that occurred before the deletion to get back the deleted messages. Here's how:

      1. Open the Settings app.

        recover deleted text messages
         
      2. Scroll down and tap on General.

        how to restore iphone from icloud
         
      3. Scroll all the way down and select Reset.

        how to restore iphone
         
      4. Select Erase All Content and Settings. Note: most of your settings will be safe when you restore your iCloud backup, but you may have to log back in on some of your apps.

        how to recover deleted messages
         
      5. In the confirmation menu that pops up, choose the second option: Erase Now. It's important that you do not choose Backup Then Erase, or you will lose the previous backup and won't be able to recover the deleted text messages.

        recover deleted text messages iphone
         
      6. Now your iPhone has been totally erased and will begin as though it’s a new device.
      7. Follow the on-screen instructions until you come to the Apps & Data page.
      8. On the Apps & Data page, choose Restore from iCloud Backup.
      9. Enter any passwords asked for from iCloud Backup, then sign in to iCloud.
      10. Proceed to Choose backup, then choose from a list of available backups in iCloud. There may be even older backups to choose from other than the one you verified before starting. Choose the most recent one that predates the deletion of the text messages. Keep in mind that the older the backup, the more likely it is that it will not contain other important data that you've added to your iPhone since that backup was made.
      11. You may have to sign back in to all of your accounts after the iPhone is restored. 

      Once this process is complete, check to see if you have recovered the deleted text messages on your iPhone. If not, give the next section a try!

      How to Recover Deleted Text Messages on iPhone: Restore from Your Computer

      If the previous method of recovering deleted text messages didn’t work, don’t worry; there is another way to get back deleted messages using your computer. Similar to recovery of deleted messages with an iCloud backup on your iPhone, you should be able to access any saved messages via your local backups, as long as you have been doing regular backups to your computer. This is why it's recommended that you periodically back up your iPhone to your computer even if you have automatic iCloud backups enabled. Follow these simple steps to recover deleted texts on an iPhone.

      Important: It's possible that you have disabled this feature of the PC / Mac syncing process, so if you don’t have access to your text messages here, that could be why. You may want to update these settings so that going forward it's easier to recover deleted text messages on an iPhone.

      First, Disable Find My iPhone

      The first thing you need to do before restoring your iPhone from a computer backup is to disable the Find My iPhone feature with your Apple ID and password. You cannot restore a Finder or iTunes backup while Find My iPhone is enabled. This is meant to prevent someone from restoring a stolen iPhone with their own backup. Once you've done this, you can move on to the Finder method (for macOS Catalina or later) or the iTunes method (for older macOS versions and PCs).

      1. Open the Settings app.

        icloud backup iphone
         
      2. Tap on your Apple ID profile at the top.

        recover deleted texts
         
      3. Tap Find My.


         
      4. Tap Find My iPhone.


         
      5. Toggle Find My iPhone off. You'll have to enter your Apple ID password.

      Next, connect your iPhone with the computer you usually sync it with. If you are running an older version of macOS or have a PC, you will restore from iTunes. If you have macOS Catalina or later installed, you will restore from Finder.

      Restore Your iPhone from Finder (macOS Catalina or later) to Recover Deleted Messages

      1. If prompted, tap Trust to allow your iPhone to trust and connect with this computer.
      2. When your iPhone is connected to your Mac, it should appear in Finder under Locations. Click on it.


         
      3. Click Manage Backups and a list of backups on your computer will appear. 
      4. If you do not see any available backups, unfortunately you won't be able to restore your iPhone from your computer, but keep reading for more ideas.


         
      5. If you do see previous backups, check the list to make sure the most recent backup was made before you deleted those text messages, but after you sent them.
      6. If so, click OK.


         
      7. Now you're ready to restore. Click Restore iPhone.

      This process takes some time, especially if the backup is large. As long as your backup was made after the text messages were sent and before they were deleted, this should recover them for you. Just follow the prompts, and the iPhone will restore to its backed-up state.

      If you have completed the above process but are still unable to retrieve the deleted text messages on your iPhone, it may be time to try calling your phone service provider to see if they know how to recover deleted messages on an iPhone!

      Restore Your iPhone with iTunes to Recover Deleted Text Messages (PC or macOS Mojave & earlier)

      If you have a PC or are using macOS Mojave or earlier on your Mac, you can try this method to get back deleted text messages on your iPhone. However, if you have synced with this PC or Mac since deleting your text messages, this process will not work, as iTunes only saves your most recent backup data for a restore. Assuming you have not synced with iTunes since you deleted your text messages, this method should restore your missing messages back to your Messages app!

      1. Connect your iPhone with the computer you usually sync it with.
      2. iTunes will open automatically. If not, just click the program and open it up.
      3. Click the phone icon next to the drop-down menu in the top-left part of the screen. If it's not there, then your iPhone probably isn't connected to your computer.


         
      4. Make sure you're on the Summary page.

        how to restore iphone from itunes
         
      5. To get back the data backed up from your iPhone, including your deleted text messages, you will need to click Restore Backup
      6. If this option is grayed out, you may need to change your backup preferences (on the left-hand side of this screen) from iCloud to This Computer. You can always change this back after you have restored your iPhone.

        restore iphone from backup
         

      This process can take a while if you have a lot of data stored on your phone or Mac.

      Hopefully you now have access to the deleted messages, but if not, continue reading for more tips to troubleshoot deleted text messages.

      Recover Deleted Texts: Contact Your Cell Phone Service Provider

      In some instances, you can recover deleted text messages by contacting your cellular service provider. They will occasionally have access to a backup if it has not yet been overwritten or updated. If you are in a bind and really need messages back, I would recommend you contact them before trying to use a third-party app or another drastic measure.

      When you call, you will need to ask for technical support and then ask to speak to a representative, as there probably won’t be accurate menu prompts to take you to the right department. While the representative may or may not be able to help, they may offer suggestions that you have not yet tried. 

      Recover Deleted Text Messages: iPhone Apps

      We recommend this only as a last resort for retrieving deleted messages on your iPhone. There are some third-party apps out there that will help you recover deleted files and text messages from your iPhone, but they can be sketchy. Make sure you read the reviews carefully to help you evaluate the legitimacy of any app you are thinking of using.

      Personally, I would hesitate to use any of these apps to recover deleted text messages, but if you really are in a bind, there are a few that have some good reviews and are popular online. PhoneRescue by iMobie has a platform for both iPhone and Android devices and WonderShare Dr.Fone for iOS also has a free trial and a paid version available online. There are no guarantees, and you are opening yourself up to the mercy of these apps and their creators, so even trusted sources online should be carefully considered before you jump right in out of desperation.

      Now that you've learned how to recover deleted messages on iPhone in a number of ways, let us know which one works for you! If you've tried an app for recovering deleted text messages, we'd love to hear about your experience with that, as well.

      Master your iPhone in one minute a day: Sign up here to get our FREE Tip of the Day delivered right to your inbox.

      Topics

      Fix Photos Not Uploading to iCloud Once & for All in 2022

      Learn how to fix iCloud photo syncing Issues and discover the best way to upload photos to iCloud.

      iCloud photos not syncing can be pretty alarming as there is a risk that you’ll lose treasured memories if something happens to your iPhone. There are several ways to fix photos not uploading to the iCloud, and we’ll walk you through each one! These troubleshooting steps will teach you how to upload photos to iCloud without worry.

      What's in This Article:

      How to Fix All Sync Photos to iCloud from iPhone Issues

      iCloud has been described as the glue that holds our Apple devices together. iCloud Photos allows users to save, search, and share photos and videos from any of their Apple devices. For more tips and tricks for navigating iCloud, don't forget to subscribe to our free Tip of the Day newsletter!

      Here's how to get upload photos to iCloud working again:

      1. Restart Your iPhone or iPad

      This is one of the most basic yet helpful steps to take, regardless of what kind of iPad or iPhone glitch you're struggling with. Restarting your device doesn't get rid of any of your data or saved items, it just clears the data cache and can fix problems like crashing apps, a frozen device, or, in this case, an iCloud issue. If you're not sure how to do it, click here to learn how to restart an iPhone or iPad. If your photos won't upload to iCloud even after restarting, try the following steps.

      photos on new iphone says updating

      2. Check Your Internet Connection

      If your iPhone or iPad isn't connected to the internet, there's no way for your photos to upload to iCloud. Make sure that your device is connected to the internet via a stable Wi-Fi or cellular network. If you suspect your connection is slow, try an internet speed test. If you are connected to a cellular network, your device may automatically pause the upload to avoid using up all your data. Try connecting to a Wi-Fi network and tapping resume to continue your upload.

      how do i move my photos to icloud

      3. Check Your Battery Level

      Just like your device may auto-pause the iCloud upload if you aren't connected to Wi-Fi, your upload may also be paused if your battery is low. Try plugging your phone into a charger and tapping resume. If you still experience your video or photo stream not updating, try the following steps.

      how to get icloud photos on new phone

      4. Get the Latest Apple Software Update

      Apple has released updated iPhone software annually for years. Installing the newest iOS update (or iPadOS) improves device security and prevents glitches and bugs, so there's a good chance that updating will help solve your issues with photos not uploading to the iCloud. The first thing to do if your photos aren't uploading to the cloud is to make sure that the software for your device is updated. If that doesn't fix the problem, move on to the next step on our list. If you're not sure if you have the latest update, just check in your settings if an update is available. 

      how to upload photos to icloud from iphone

      5. Enable Photo Upload in Your iCloud Settings

      The first thing to do is to make sure that the correct settings are enabled to allow your photos to upload to iCloud. The steps below are the same on iPad. To do this:

      1. Open the Settings app.

        why are none of my photos loading
         
      2. Tap your Apple ID profile at the top of the page.

        where do you find your photos on icloud
         
      3. Tap iCloud.

        Tap iCloud - how to sync new iphone to icloud
         
      4. Tap Photos.

        Tap Photos - how to sync new iphone to icloud
         
      5. Make sure iCloud Photos is toggled on.

        Make sure iCloud Photos is toggled on.

      6. Make Sure You Have Enough iCloud Storage

      If you don't have enough iCloud storage, your iPhone or iPad won't be able to perform several key functions, including uploading pictures and videos to iCloud Photos. We've written several tips about how to clear iCloud storage and, if your iCloud storage is full and you don't want to clear anything to free up space, how to buy more Apple iCloud storage. To find out how much iCloud storage you're using:

      1. Open the Settings app.

        why are none of my photos loading
         
      2. Tap your Apple ID profile at the top of the page.

        where do you find your photos on icloud
         
      3. Tap iCloud.

        Tap iCloud - how to sync new iphone to icloud
         
      4. Look at the top bar to see how much of your iCloud Storage you've used.

        Look at the top bar to see how much of your iCloud Storage you've used.

      ​You'll see which apps are using the most storage, and if you're running low, you'll see a section called Recommendations for how to save data.

      7. Make Sure You Have Enough Device Storage

      As well as needing sufficient iCloud storage, your iPad or iPhone needs a certain amount of free storage space to upload your photos and videos to the cloud. Check how much storage your device has and, if you're almost maxed out, take steps to optimize your iPhone or iPad's storage. If you're wondering, "what does Other mean in iPhone storage?" read this.

      1. Open the Settings app.

        why are none of my photos loading
         
      2. Tap General.

        Tap General - how can i see my backup photos on icloud
         
      3. Tap iPhone Storage.

        Tap iPhone Storage
         
      4. Look at the top bar to see how much of your iPhone Storage you've used. Your iPhone may take a minute or so to calculate the storage use in each category, so be patient while it does so.

        Look at the top bar to see how much of your iPhone Storage you've used.
         
      5. As with iCloud Storage, your device will offer recommendations for how to optimize your storage, if necessary. These can be found in the Recommendations section.

        These can be found in the Recommendations section.

      Related: iCloud Photo Library vs. Google Photos: Workshop + PDF

      How to Speed Up iCloud Photo Upload

      If you experience an unusually slow iCloud Photo Upload, the steps above can be used to troubleshoot this as well! Make sure your iPhone or iPad is plugged into a charger and connected to a fast Wi-Fi network. If you still experience slow upload time, it may just be a long video that is being uploaded. Otherwise, try restarting your iPhone or iPad and try all the troubleshooting steps. This should speed it up!

      Let me know in the comments if these steps worked to get your photos and videos uploading to iCloud again. If you tried something else that worked, please let us know in the comment section below! We hope you enjoyed recap on how to upload photos to iCloud again if your iCloud photos are not syncing. We have a whole iCloud guide that covers how to access iCloudhow to view iCloud photos, and many other iCloud questions.

      Master your iPhone in one minute a day: Sign up here to get our FREE Tip of the Day delivered right to your inbox.

      Topics

      Apple ID Login: 9 Ways to Fix the Error Connecting to Apple ID Server Message (2022)

      Apple ID verification failed? Here's what to do.

      This article will tell you what to do if you encounter an error connecting to the Apple ID server. Have you tried to log in to your iCloud account, use your iTunes login or App Store login, or use any other Apple ID login, and gotten an "Error Connecting to Apple ID, Verification Failed" message? Don't worry; we have nine troubleshooting steps you can take if you receive this Apple ID verification failed error message. Let's get started. 

      Jump To:

      We strongly recommend following the steps in order for best results. However, if you've already tried certain steps, we won't make you scroll all the way back through them! Use the links below for quick navigation.

      1. Retry Your App Store, iTunes Store, or other Apple Services Login

      Let's go through nine things you can do if you're getting the "Error Connecting to Apple ID, Verification Failed" message. First, if you've been trying to sign in with your Apple ID and received an error message, the easiest thing to do is to close out the webpage and try to log in again in a few minutes. Sometimes that's all it takes! If you haven't had success and your Apple verification failed again, work down our list of other troubleshooting tips in order.

      2. iPadOS & iOS Update: Get the Latest Apple Software Update

      It's a good idea to install the newest iOS update as soon as possible to improve device security and avoid bugs and glitches. The first thing you should do if you're getting the "Error Connecting to Apple ID, Verification Failed" message is to make sure that the software for your device is updated. Some people, however, have reported seeing the Apple ID error message after updating their software, so if this hasn't fixed the problem, keep reading.

      3. Make Sure You're Connected to the Internet

      If the device you're using isn't connected to the internet, you won't be able to access your Apple services. Make sure that your iPhone or iPad is connected to the internet via a stable Wi-Fi or Cellular network. If this doesn't fix it, move on to our next suggestion.

      4. Check the Apple System Status Page

      The problem might not be within your control at all; it might be on Apple's end! Visit the Apple System Status Page and make sure the service you're trying to sign into is available. You'll be able to tell because there will be a green dot next to the system name.

      apple system status

      5. Change Your Apple ID Password

      It's a good idea to change your Apple ID password from time to time. If the password hasn't been changed in a while, or isn't up to Apple's current recommendations, go ahead and change your Apple ID password

      Related: How to Use Sign in with Apple

      6. Check Your Device's Date & Time Settings

      One issue that can cause the offending error message is a problem with your device's date, time, and location settings.

      How to Check your Device's Date & Time Settings

      1. Open the Settings app.
      2. Tap General.

        iphone settings app general settings iphone
         
      3. Tap Date & Time.
      4. Toggle on Set Automatically. If this is already toggled on, turn it off, then on again. 

        date and time iphone settings toggle on calendar settings

      7. Do a Network Settings Reset

      If it seems like you can't connect to your Apple services because your device won't connect to the internet, and you've already checked your Wi-Fi or cellular connection, it's time to do a Network Settings Reset. This will reset your Cellular settings, and you'll need to sign back into any Wi-Fi networks you've joined in the past.

      How to Reset Your Network Settings

      1. Open the Settings app and tap General.
      2. Tap Reset.

        general iphone settings reset netword settings
         
      3. Tap Reset Network Settings.
      4. Enter your password and tap Reset Network Settings to confirm.

        reset network settings iphone password
         

      8. Force Restart Your iPhone

      The penultimate step for every iPhone problem is resetting or force-restarting your device. If the previous steps have failed, you'll need to try a force restart

      9. Contact Apple Support

      If all else fails, there's always Apple Support. Follow the support link and click or tap on the device that you're using, and you'll be able to connect to an Apple associate via phone, email, or chat. Alternately, if you live near enough to an Apple Store, just drop by and ask for assistance. 

      Master your iPhone in one minute a day: Sign up here to get our FREE Tip of the Day delivered right to your inbox.

      Topics

      FaceTime Not Working? 10 Ways to Fix It (2022)

      If FaceTime keeps failing on iPhone, iPad, or Mac, here's how to get it working again.

      When FaceTime keeps failing, it can be frustrating. The FaceTime app is one of Apple’s most beloved features, allowing users to make free video or audio calls to friends, family, and anyone else using an iPhone, iPad, iPod, Apple Watch, or Mac. Here’s how to troubleshoot and fix it when FaceTime is not working or if FaceTime failed.

      Related: FaceTime Guide for iPhone & iPad: Making Group Calls, Using Audio or Video & More

      FaceTime Not Working? 10 Ways to Fix It

      Whether FaceTime is not working on iPhone, iPad, Mac, or Apple Watch, we've got the fix. For more how to FaceTime tutorials, including what to do when FaceTime isn't working, check out our free Tip of the Day.

      Jump To:

      1. How to Restart iPhone, iPad, Mac & iPod If FaceTime Keeps Failing

      FaceTime not working on iPhone, iPad, iPod, or Mac? The first thing you should do is restart your device. You can FaceTime on a Mac, iPhone, iPad, iPod, and even use Apple Watch FaceTime if it's audio-only. 

      How to restart each FaceTime-compatible device:

      Return to Top

      2. Check Your Wi-Fi or Cellular Connection

      You may have a poor connection on FaceTime because of your Wi-Fi or cellular connection. Check that the device you are using has a Wi-Fi or cellular connection; you can check this in the Control Center or at the top of your iPhone screen.

      If you are using FaceTime over cellular, make sure that Use Cellular Data is on for FaceTime. To do this on an iPhone:

      1. Open the Settings app.

        Open Settings on iPhone
         
      2. Tap Cellular.

        Tap Cellular to see if FaceTime is enabled
         
      3. Scroll down to the list of apps and make sure that FaceTime is toggled on.

        Scroll down to the list of apps and make sure that FaceTime is toggled on.

      If FaceTime is still unavailable, keep troubleshooting using the steps below!

      Return to Top

      3. Check Your FaceTime Settings

      When troubleshooting FaceTime, make sure that FaceTime is enabled in your Settings. To do this on an iPhone:

      1. Open the Settings app.

        Open Settings on iPhone
         
      2. Tap FaceTime.

        Tap FaceTime in your iPhone settings
         
      3. Make sure that FaceTime is toggled on. 

        Make sure FaceTime is toggled on in your iPhone settings
         
      4. While you’re in the FaceTime settings, make sure that you have the correct Apple ID and phone number listed.

        Make sure that you have the correct Apple ID and phone number listed.

      If you're interested, we also have a resource to help you learn more about how to set up FaceTime.

      Return to Top

      4. Sign Out of FaceTime & Sign Back In

      Sometimes, signing out of FaceTime and then signing back in again can help fix glitches. On an iPhone:

      1. Open Settings.

        Open Settings on iPhone
         
      2. Tap FaceTime.

        Tap FaceTime in your iPhone settings
         
      3. Tap your Apple ID.

        Tap your Apple ID to sign out of FaceTime
         
      4. Select Sign Out.

        Tap to sign out of FaceTime on your iPhone
         
      5. Once you are signed out, tap Use your Apple ID for FaceTime.

        Tap Use Your Apple ID for FaceTime to sign in
         
      6. Sign in using your Apple ID details. 

        Sign into FaceTime using your Apple ID

      If your FaceTime is not working on a Mac, you should open the FaceTime app and go to FaceTime, then tap on Preferences to sign out.

      Return to Top

      5. Make Sure to Update Your Software

      Yes, it can be a pain to have to stop what you're doing and wait for a software update to install on your device, but it's absolutely worth it. Updates introduce new features, of course, but they also bring bug fixes and app updates to solve existing and common problems. If your FaceTime crashing issues are due to a bug in the app's programming that affects your device, an update may be all you need to fix it.

      Update your iPhone or iPad to the current software to ensure they're working properly.

      To do a macOS update:

      1. Click System Preferences.

        Update Mac if FaceTime not working
         
      2. Click Software Update.

        Update Mac if FaceTime not working
         
      3. Your Mac will check for available updates.
      4. If a macOS update is available, click Update Now.

        Update Mac if FaceTime not working

      Follow the on-screen prompts to complete the update, then try your FaceTime call again!

      Return to Top

      6. Confirm Whether FaceTime Works in Your Country

      Is FaceTime free internationally? Yes. However, it isn’t available worldwide. You can check on Apple’s website to see if FaceTime is available in your country. If it isn’t, you may still be able to use FaceTime with a VPN.

      Return to Top

      7. Check If Your Device Is Compatible with Group FaceTime

      You can use FaceTime on a computer, as long as it’s a Mac, and of course, you can use it on other Apple devices. However, not every Apple device is compatible with group FaceTime. 

      Can you group FaceTime? Compatible devices include:

      • An iPhone 6S or newer models
      • Any Mac running macOS Mojave 10.14.3 or newer
      • An iPod touch (7th generation)
      • An iPad Pro, iPad Air 2, iPad mini 4, iPad (5th generation), or newer models

      Some devices that are not listed, including Apple Watches, may still work with one-on-one FaceTime.

      Pro Tip: Make sure that all devices on the FaceTime call are using the same version of iOS. If you are attempting a group FaceTime with many people, have everyone join one at a time to identify if one person is causing the technical problems. 

      Return to Top

      8. Check If Your Date & Time Are Set to Automatic

      An unusual fix to a common FaceTime pause or glitch can be found in your Date & Time settings. Whether you are using an iPhone, iPad, iPod, Apple Watch, or Mac, make sure that you have Date & Time Set Automatically enabled.

      On an iPhone, follow these steps:

      1. Open Settings.

        Open Settings on iPhone
         
      2. Tap General.

        Tap General to update your iPhone
         
      3. Select Date & Time.

        Tap Date & Time to see your time settings
         
      4. Make sure that Set Automatically is toggled on.

        Make sure that Set Automatically is toggled on.

      Hopefully, this will help with FaceTime loading and other issues.

      Return to Top

      9. Troubleshoot the FaceTime Waiting for Activation Error

      Sometimes FaceTime isn't working because of known bugs or errors, and this is one of those instances. When you log in to FaceTime, you may get the FaceTime Waiting for Activation error. 

      If FaceTime freezes at Waiting for Activation, turning FaceTime on and off should fix it. If you are using an iPhone, follow these steps:

      1. Open the Settings app.

        Open Settings on iPhone
         
      2. Tap FaceTime.

        Tap FaceTime in your iPhone settings
         
      3. Toggle FaceTime off and then back on again.

        Make sure FaceTime is toggled on in your iPhone settings

      Now you know what to do if you encounter the FaceTime Waiting for Activation error.

      Return to Top

      10. FaceTime Not Connecting? Is FaceTime Down?

      What do you do if FaceTime won't connect? Are you trying to FaceTime but find that, after about five minutes, one of you in the conversation gets the “FaceTime Not Connecting” error message, and it stays until you retry the call? Here’s what to do about a poor connection on FaceTime:

      1. Go to Apple’s System Status page and check that the FaceTime servers are up and running. If they are not, your only option is to wait until they are.
      2. Run an internet speed test on your network and make sure that it’s reaching 5 Mbps or greater. Low data speeds often cause problems with FaceTime.
      3. As described in previous steps, make sure that all devices on the FaceTime call are using the same version of iOS. Anecdotal evidence suggests this may correct your poor connection in FaceTime.

      Return to Top

      With just a few steps, your FaceTime chats should be working smoothly again! Sometimes the simplest fixes make the biggest difference. Now that FaceTime is working, why not try out new ways to enjoy FaceTiming with your friends and family using SharePlay or upgrade your FaceTime experience with Wide Spectrum Audio?

      Master your iPhone in one minute a day: Sign up here to get our FREE Tip of the Day delivered right to your inbox.

      Topics