iCloud Plus 101: Everything You Need to Know

Learn about everything that iCloud+ includes and how much it costs.

iCloud is a cloud storage and cloud computing service from Apple that enables users to back up data and sync it between all their devices. iCloud Plus is an upgraded version that offers more features to existing subscriptions at no extra cost. Let's get into what is iCloud Plus, the different iCloud plans, and iCloud Plus pricing.

Related: Everything Apple Announced at the WWDC 2021 Keynote

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iCloud Plus Basics: When, Where, & How Much?

The iCloud Plus release date was September 20, 2021, with the public launch of iOS 15 and iPadOS 15, and is available across your Apple devices. iCloud works with your iPhone, iPad, iPod touch, Mac, Apple TV, and Apple Watch; plus, it is PC compatible. It is not a new service but rather an upgrade of Apple iCloud storage, and it will be available to iCloud subscribers (meaning you already have to be paying for the iCloud service) free of additional charge.

Most features of iCloud Plus will be available worldwide; however, Private Relay will not be available in China, Belarus, Colombia, Egypt, Kazakhstan, Saudi Arabia, South Africa, Turkmenistan, Uganda, and the Philippines. You can find out more about iCloud pricing here.

How to Check if You Have iCloud+ 

Anyone with a paid iCloud subscription will get the iCloud+ upgrade when they update to iOS 15 or iPadOS 15. To check if you have an iCloud subscription:

  1. Open the App store on your phone.

    Open the App store on your phone.
  2. Tap your photo, Memoji or initials in the top right corner.

    Tap your photo or initials in the top right corner.
  3. Tap Subscription.

    Tap Subscription.
  4. If you see iCloud under Active, you have a paid iCloud subscription. 

    If you see iCloud under Active, you have a paid iCloud subscription. 
  5. If you have Apple One, your iCloud subscription will be included in it.

    If you have Apple One, your iCloud subscription will be included in it.
  6. To view which plan you have, tap iCloud or Apple One to see the Plan Details.

    To view which plan you have, tap iCloud or Apple One to see the Plan Details.

If you want to sign up for iCloud Plus, follow these instructions. To learn more about iCloud, sign up for our free Tip of the Day newsletter.

How to Get iCloud Plus

Once you update to iOS 15 or iPadOS 15, you can follow these steps to get iCloud+:

  1. Open Settings.

    Open Settings.
  2. Tap your name at the very top.

    Tap your name at the very top.
  3. Tap iCloud.

    Tap iCloud.
  4. Tap Manage Storage.

    Tap Manage Storage.
  5. Tap Change Storage Plan.

    Tap Change Storage Plan.
  6. Select the plan you want. 

    Tap Change Storage Plan.
  7. Tap Buy and follow any on screen directions to complete the purchase.

    Select the plan you want. 
  8. If you have an Apple One, you can change your iCloud storage by tapping Change Apple One Plan.

    Tap Buy and follow any on screen directions to complete the purchase.

The iCloud+ Features

Private Relay

One of the biggest upgrades that comes with iCloud Plus is Private Relay. This is Apple's VPN-like that helps protect your internet tracking, but it isn't your typical VPN. VPN stands for virtual private network, which can be used to encrypt your data, mask your IP address, and let you bypass country-specific internet restrictions by making it look like you are located somewhere else. 

What Private Relay does is a little different because it routes your internet traffic through two relays rather than one. This keeps information such as who is browsing and where the data is coming from private. Using a second relay prevents even Apple from seeing your browsing history, which means you'll experience fewer targeted ads and other privacy benefits.

Pro tip: Private Relay will only be available on Apple’s Safari browser. For complete protection, you will need a real VPN for iPhone and iPad.

Hide My Email for Less Spam

Spam email is a problem that we all struggle with, and Hide My Email is a great solution to keep less relevant emails from your inbox. This is basically a burner email feature that automatically generates single-use email addresses that will forward to your existing account. 

This is useful when you don’t trust a website and want to protect it from spamming you. Sign In With Apple already does something similar, but this puts even more control into your hands. 

Unlimited HomeKit-Enabled Video

HomeKit allows you to set up and manage a smart home. However, sorting and storing footage from home security cameras can be tricky, especially with higher-quality cameras. The iCloud+ upgrade allows you to store unlimited videos from your security cameras. These videos will be stored on the cloud, and they won't take away from the storage you pay for.

The downside to this is that the tiers of your iCloud storage make a difference. If you have the highest 2 TB plan, you can connect an unlimited number of cameras. If you have 200 GB, you can only connect up to five. If you have the 50 GB plan, you can only connect one.

Digital Legacy: A Will for Your Digital Data

Do you know what will happen to all your data after you pass? The Digital Legacy program is the iCloud Plus feature that will help you rest in peace. It lets you arrange for your friends or family to access the security codes and files after you die. Plus, trusted contacts will be able to help you access your lost device in an emergency. Learn how to set up Apple Digital Legacy here.

iCloud Plus is an exciting upgrade that aims to keep user data safe, private, and easier to manage. It also makes having a smart home easier to manage by offering unlimited storage to HomeKit-enabled security cameras. The best part is that it won’t increase iCloud storage fees! Next, read this to learn how to fix the Storage Almost Full error experienced by some iOS 15 users.

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How to Fix iCloud Photo Sharing Link Not Working on iPhone (2022 Update)

Here are nine ways to fix an iCloud sharing link not working or iCloud photo sharing not available for this device error. We'll show you how to troubleshoot Shared Albums, iCloud syncing, and much more.

Sometimes an error occurs, and recipients can't open an iCloud photo sharing link. Here are nine steps to try when photo sharing is not working because the iCloud photo message, or link, is not loading. Here's how to fix it and open an iCloud link on iPhone.

Related: iPhone Photo Saving & Sharing Guide: Text, Email, AirDrop, Shared Albums & Social Media

iCloud Photo Sharing Not Available for This Device? How to Fix iCloud Sharing Link Not Working on iPhone

We've gone over how to share photos and how to share an album on iPhone with an iCloud Link. But what happens when an iCloud sharing link is not working? Here's how to get iCloud photo sharing working on iPhone. 

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1. iPadOS & iOS Update: Get the Latest Apple Software

Apple generally releases a new version of its software once per year. That version is often updated with smaller updates throughout the year as needed to fix bugs, add features, and support changes in things like apps, games, and more. It's always a good idea to stay on top of these updates, especially when you see issues with normally cooperative features like photo links! The first thing you should do if you're getting a message that a photo-sharing link isn't working is to make sure you've installed the latest iOS update. If that doesn't fix the problem, move on to the next fix on our list. You can also download the Apple support app on your iPhone.

2. Make Sure That iCloud Photo Library & Shared Albums Are Enabled on iPhone

If you haven't enabled iCloud Shared Albums and Photo Library, there's no way to access iCloud Photo sharing links. To enable these features:

  1. Open the Settings app.

    iphone settings app
  2. Tap your Apple ID profile at the top of the screen.

    tap the apple id banner
  3. Tap iCloud.

    tap icloud
  4. Tap Photos.

    tap photos
  5. Make sure iCloud Photos and Shared Albums are both toggled on. Toggles are green when enabled.

    toggle on icloud photos and shared albums

3. Make Sure the iCloud Photo Link Hasn't Expired

Your iCloud Photo link expires after 30 days; the recipient will see a "Failed to Retrieve" message if they open the link after that time. If this happens, you'll need to send a new iCloud link to your friend or family member.

4. Make Sure You're Connected to the Internet

If the device you're using isn't connected to the internet, there's no way for the iCloud Photo link to open. Make sure that your iPhone or iPad is connected to the internet via a stable Wi-Fi or cellular network. Here's how to connect iPhone to internet

5. Turn Off Low Power Mode

Low Power Mode on the iPhone can extend battery life by three hours, but that comes with several significant tradeoffs. One of the capabilities your device loses while it's in Low Power Mode is the ability to quickly load images from an iCloud photo link. If this is the case, you'll see an iCloud link "Waiting for Photos" message. You'll need to either charge your phone until Low Power Mode turns off, or manually turn off Low Power Mode

  1. Open the Settings app and tap Battery

    tap battery
  2. Toggle off Low Power Mode. Low Power Mode is disabled when the toggle is gray.

    turn off low power mode

6. Sign In to Your iCloud Account 

If the photos included in your link have been deleted from your iCloud Photos, then the link recipient won't be able to open them. If the iCloud photo link still isn't working, log in to your iCloud account and make sure that the photos are still there. Remember, your iCloud photo library is synced across devices if you're signed in to the same account; deleting pictures on one device deletes them from your library as a whole.

7. Check the Apple System Status Page

The problem might not be within your control at all; it might be on Apple's end! Visit the Apple System Status Page and make sure that iCloud services are available; you'll be able to tell because there will be a green dot next to the system name. Note: if a status has a note next to it saying that an issue has been resolved, that may mean that a recent issue could have been affecting you, but that it's fixed now. A good practice is to restart your device and try again.

apple system status page

8. Reset Network Settings on iPhone

If it seems like an iCloud photo link isn't working because your device won't connect to the internet, and you've already checked your Wi-Fi or cellular connection, you need to reset network settings. This is a big deal, as it will reset your cellular settings, and you'll need to sign back into any Wi-Fi networks you've joined in the past.

  1. Open the Settings app and tap General.

    general iphone settings
  2. Tap Transfer or Reset iPhone.

    tap transfer or reset iphone
  3. Tap Reset.

    tap reset
  4. Tap Reset Network Settings.

    tap reset network settings
  5. Enter your password and tap Reset Network Settings to confirm.

    iphone passcode

9. Contact Apple Support

If all else fails, there's always Apple Support. Follow the support link and click or tap on the device that you're using, and you'll be able to connect to an Apple associate via phone, email, or chat. Alternately, if you live near enough to an Apple Store, just drop by and ask for assistance. 

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How to Back Up iPhone to iCloud

Back up your iPhone or iPad using iCloud Backup to keep your data safe and private.

Having a recent backup is the fastest way to restore your iPhone should something happen to it or if you decide to switch to a new iPhone or update to iOS 15. iCloud backups will even restore all of your settings! Here’s how to back up your iPhone to iCloud manually or set automatic iCloud backups to make things easier.

Related: How to Back Up Your iPhone to Your Computer

Why Backing Up to iCloud Matters

  • Prevent loss of photos, reminders, and more by keeping your iPhone and other devices backed up to iCloud.
  • Set iCloud backups to run automatically for peace of mind.

How to Back Up iPhone or iPad to iCloud

To learn more about backing up your data, consider signing up to our free Tip of the Day newsletter. For now, here's how to do an iCloud backup on your iPhone or iPad:

  1. Open the Settings app.

  2. Tap on your Apple ID profile at the top.

    Tap name
  3. Tap iCloud.

    Tap iCloud
  4. Scroll down and select iCloud Backup.

    Tap iCloud Backup
  5. If it's not already enabled, tap the iCloud Backup toggle. The toggle will be green when enabled.

    backup iPhone to iCloud
  6. If you haven’t previously enabled iCloud Backup, you may receive a warning message that your device will no longer automatically back up when connected to your computer, but only if you had the computer backup feature enabled previously.
  7. If this warning message pops up, tap OK.
  8. Enter your iCloud password if prompted.
  9. If your iPhone is not connected to Wi-Fi and you don't have cellular backups enabled, the Back Up Now option will be gray and you won’t be able to tap it.

    Backup grayed out
  10. If this occurs, connect to Wi-Fi or return to the iCloud Backup menu and toggle Back Up Over Cellular on. We only recommend Back Up Over Cellular if you're comfortable using a large amount of cellular data to perform backups.

    how to backup iPhone to iCloud
  11. Tap Back Up Now to begin backing your iPhone up to iCloud.

    Back Up Now

With iCloud Backup turned on, your device will automatically begin backing up when your device is plugged in, connected to a WiFi network or with Cellular Backup enabled, and locked. However, that will only happen if you have enough iCloud storage. If you need to get more iCloud storage we have a how-to that’ll make it easy. You can also delete old iCloud backups to make more room. If you experience any issues with iCloud photo uploads, read this.

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How to Update Autofill Credit Card Information on an iPhone

Need to delete or edit a debit or credit card in Safari AutoFill settings on your iPhone or iPad? Here's how to update and save your new credit card info.

You can save credit card information on your iPhone using AutoFill to make online purchases with the Safari browser. If you have iCloud set up and iCloud Keychain enabled, iCloud Keychain securely stores AutoFill information across all your devices. Here's how to edit and change credit card info in AutoFill.

Related: Tip of the Day: How to Set Up Autofill in Safari

How to Change Autofill Credit Card Information on Your iPhone & iPad (for Safari)

We've already gone over how to autofill credit card information in the Wallet app with your iPhone's camera, how to enable iCloud keychain on your iPhone, and how to use iCloud keychain to create strong passwords. For more great, free iPhone tutorials, check out our free Tip of the Day. Now, let's learn how to update the credit card information in AutoFill for Safari. 

  1. Open the Settings app.

  2. Tap Safari.

  3. Tap AutoFill.

  4. Tap Saved Credit Cards. You may need to enter your passcode or use Face or Touch ID to verify your identity.

  5. Tap Add Credit Card. Tap Use Camera to scan the card, or enter the data manually.

  6. When finished, tap Done in the upper-right corner of the screen.

  7. To edit a credit card you've already entered, tap on the name of the card. 

  8. Tap Edit, then update the card information and tap Done.

    edit credit card info
  9. Or, tap Delete Credit Card, then Done to remove the card. 

Now you can save or change your credit card information with AutoFill via Safari settings!

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How to Reset Apple ID Password

Forgot your Apple ID password? Here are two ways to reset it.

If you forgot your Apple ID password or you want to reset your iCloud password, we’ll show you how. Your Apple ID account is the same thing as your iCloud account, so if you forgot your iCloud passcode, you forgot your Apple ID passcode. Luckily, it’s pretty easy to reset. Here's how to reset your Apple ID password.

Related: How to Manage Your Apple ID Account in Settings on iPhone

Forgot Apple Password? Here's What to Do

The most important thing to any Apple user (besides their iPhone of course!) is an Apple ID. It lets you access and store content in iCloud, make FaceTime calls, send iMessages, use Apple Pay, and purchase items from the App Store and iTunes Store. Considering your Apple ID holds the key to so much that you do on your iPhone, it is a real pain when the inevitable happens, and you forget your Apple ID password. If you find yourself in this boat, no worries, just head to the Apple account page to reset your Apple ID password. You can't actually recover your Apple ID password, but you can choose a new one with minimum hassle. If you're having trouble with your iPhone repeatedly asking for your Apple ID password, we have a guide to help you troubleshoot.

There are a couple of different ways to change your Apple passwords. If you have two-factor authentication enabled on your iPhone, changing your iCloud or Apple ID password is quick and easy. If not, it’s still easy, but you’ll need to get on a computer and use a browser to reset your password.

The above video is a preview of an iPhone Life Insider Daily Video Tip

How to Reset Your Apple ID Password (on iPhone with Two-Factor Authentication)

How do you reset your iCloud password? If you have an iPhone that’s enabled two-factor authentication, an extra security measure you can enable in your iCloud Settings, then you can reset your Apple ID password (aka iCloud password) from within Settings really easily. This requires three things:

  1. You already have two-factor authentication set up on an iPhone running iOS 10 or later.
  2. You’re already logged into iCloud on your iPhone.
  3. Your iPhone is password protected.

To change your password for Apple ID & iCloud on your iPhone:

  1. Open the Settings app and select your name at the top.

  2. Tap Password & Security.

  3. Tap Change Password.

  4. Enter your iPhone’s passcode.

  5. Now you can enter your new password. Enter it again to verify.

  6. Select Change.

How to Reset Apple ID Password on a Computer

If you don’t have two-factor authentication enabled (or you don’t want to go that route), here’s how to reset your forgotten iCloud password on your computer.

  1. On your computer, open a browser and visit the Apple ID account page.
  2. Click Sign In in the top-right corner of the screen.

    Click Sign In
  3. The center of the page says Apple ID and Manage Your Apple Account. Beneath that are the login boxes, and a little further down, Forgot Apple ID or Password? Click that.

    how do you reset your icloud password
  4. Next, you’ll see a page prompting you to enter your Apple ID. Hopefully, your Apple ID is easy to remember since it’s always an email address. However, if you can’t, click Forgot Your Apple ID? to retrieve it. Otherwise, enter your Apple ID and click Continue.

  5. Next, enter your trusted phone number and click Continue.

  6. Now you need to choose whether to reset your password on a different device or use the trusted number you gave. 

  7. It will let you know to which device instructions for resetting your Apple ID have been sent.

  8. Open the device listed. A message will pop up about resetting your password. Tap Allow.

    How to Reset Your Forgotten Apple ID Password
  9. Enter the passcode you use to unlock the device.
  10. Then enter your new password and verify it. Tap Next.

And that's it! After just a few minutes, you now have a new Apple ID password you can use to buy apps in the App Store, to log in to iCloud, etc. Next, you might want to explore how to find saved passwords on a Mac.

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Solved: iPhone Won't Back Up to iCloud (2022)

If iCloud won't back up, it can be nerve-wracking, but troubleshooting is fairly simple.

Backing up your iPhone or iPad regularly is an important part of securing your data and settings. By regularly backing up your iPhone to iCloud, you're assured that if your phone is damaged, you won't lose your device settings, app data, messages, or photos and videos. On occasion, you may get an unwelcome message such as, "iPhone Backup Failed" on your iPhone. If your iPhone won't backup to iCloud, there could be several reasons that the backup failed. Let's troubleshoot why your iPhone's backup failed, then learn how to fix the issue.

Related: How to Back Up Your iPhone to iTunes on Your Computer

iCloud Backup Failed? Why iPhone Won't Back Up & How to Fix It

You've set your iPhone to automatically back up to the cloud every night, but suddenly you've received an error message, "your last backup couldn't be completed" or "problem enabling iCloud Backup." What gives? There are a few things that could have gone wrong, let's go through the possible problems and solutions. You can also check your iCloud backup encryption options.

First Steps to Take​​:

Storage & Slow Backup Solutions:

iCloud Backup Restart & Reset Solutions:

Check iCloud Storage Settings to Fix Backup Issues

Is it possible that your iCloud backup settings were accidentally changed? If so, your iPhone may display an error message indicating a problem enabling iCloud Backup. To remedy this:

  1. Open the Settings app.

  2. Tap your profile at the top of the page.

    Tap on your Apple ID profile
  3. Scroll down and tap iCloud.

  4. Scroll down until you find iCloud Backup. It will say "On" or "Off" next to it. If it says "Off," tap it.

    Tap on iCloud Backup
  5. Tap the iCloud Backup toggle.

  6. Tap Back Up Now if you want an immediate backup.

    Tap Back Up Now to start an iCloud backup right away

If Back Up Now is grayed out, it may indicate that there's a network restriction. If you're living on campus at college or leaving your work phone at the office overnight, check with the IT department or system administrator to see if they've put restriction settings in place that make iCloud Backup unavailable. Another possible reason that Back Up Now may be grayed out is a problem with Wi-Fi connectivity; here's how to troubleshoot that issue.

Check Your Power Source If iCloud Backup Failed

Check the outlet your iPhone was charging from and make sure it's working; your iPhone needs to be connected to a power source to complete the iCloud Backup process. Make sure the charging symbol is on when your device is plugged into the outlet or placed on your cordless charger. If the charging symbol isn't on, test the outlet with another electronic device to see if the issue is the outlet. If the outlet works, test the charging cable on a different device to see if the cable is the problem. If the outlet and the charging cable are working but your phone still isn't showing the charging symbol, here's how to troubleshoot your iPhone charging issue.

iphone backup failed

If Your iPhone Won't Back Up Check the Wi-Fi Signal & Connection

If you're getting a message that says, "The Last Backup Could Not Be Completed", the culprit is often your Wi-Fi connection. Make sure that your iPhone is connected to Wi-Fi; the iCloud Backup process can't work with just your cellular data connection. If your iPhone isn't connected to Wi-Fi, use these tips to get it connected again.


If your iPhone still doesn't connect to your Wi-Fi network, check and see if your other devices can; if they aren't able to connect either, reset your router. If that fails, it's time to call your internet service provider for help.

Automatic iCloud Backup Won’t Work If Screen Isn’t Locked

In addition to requiring a Wi-Fi connection and a power source, your iPhone screen must be locked for your automatic iCloud Backup to proceed. If you have Auto-Lock turned off, you may be forgetting to turn off your screen (and lock it) at night. To check to see if Auto-Lock is enabled:

  1. Open the Settings app.

  2. Scroll down and tap Display & Brightness.

    Tap on Display & Brightness
  3. Now tap Auto-Lock.

  4. If Never is checked, consider enabling your phone to auto-lock by selecting 5 minutes or a shorter time period. Or make a point of remembering to lock your screen when you go to charge your phone; your screen must be locked for an automatic iCloud Backup to proceed.

    Select a time span for Auto Lock

Make Sure Apple's iCloud Backup System Is Working

There is a possibility that you haven't done anything wrong, but rather that Apple's iCloud Backup System is temporarily unavailable. 

The Apple System Support page indicates whether iCloud Backup is available. If iCloud Backup is unavailable, check back later to see if iCloud Backup is available yet and try again.

icloud backup messages

Make Sure You Have Enough Space for Your iCloud Backup

iphone wont backup

One of the most common reasons for a failed iCloud backup is a lack of sufficient iCloud storage. Your iPhone won't be able to automatically back up to the cloud if there isn't enough storage space left for the entire backup. Everyone who signs up for an iCloud account receives 5 GB of free storage space, but that can get eaten up quickly. To check and see if storage is the problem:

  1. Open the Settings app.

  2. Tap your profile at the top of the page.

    Tap on your Apple ID profile
  3. Tap iCloud.

  4. You'll see your iCloud storage summary at the top of the screen.

    iCloud storage summary will be at the top of the screen

If your storage is maxed out, read on to learn how to clear some space or buy more iCloud storage.

Change Your iCloud Storage Plan or Delete Storage Hogs

If your iPhone can't back up to the cloud because your storage is too full, you can change your iCloud storage plan. You can also do things like deleting old backups to free up space or check these five storage hogs for ways to make room on your iPhone. 

iCloud Backup Slower than Expected

Did your iCloud backup fail, or is it just taking longer than you expected? If your iPhone displays a message that says, "your device is being restored," this means the backup is incomplete, but still working to finish. Stay connected to your Wi-Fi network and power source and let the backup conclude. Your backup may be slower than usual if your Wi-Fi connection isn't up to speed or you have a large amount of data and settings to save. Similarly, you may receive a notification that reads something like, "Restoring 700 of 1800 items." This type of notification also indicates that the iCloud Backup is still in process; stay connected to Wi-Fi and power until it's finished.

Grayed-Out Apps?

One major culprit for a slow iCloud backup is apps getting hung up, indicated by a grayed-out app icon. If you suspect it's an app that's taking a long time to load that's slowing or stopping your iCloud backup, make sure that your iPhone is connected to a reliable, speedy Wi-Fi network. If your device is connected to Wi-Fi but the app is still causing a problem, tap the app to pause the backup, then tap it again to restart. If this doesn't get your iCloud backup moving, delete the app and then download it again.

iPhone Still Won't Back Up to iCloud?

If you've followed the troubleshooting steps above and your iPhone is still giving you an iCloud backup error message, here are a few more solutions to try.

Hard Restart

If your iPhone still won't back up to the iCloud, try following this tip on how to hard restart your iPhone to reset iCloud. If you have an iPhone 8 or earlier, you'll need to do this to hard restart your iPhone instead.

Sign Out of Your iCloud Account, Then Sign Back In

This is a lengthy but very easy process. Give it a try to get your iCloud backup to work.

  1. Open the Settings app.

  2. Tap your profile at the top.

    Tap on your Apple ID profile
  3. Scroll all the way to the bottom and tap Sign Out.

  4. Enter your Apple ID password. Don't be confused by the Find My iPhone message; you're still on the right track to sign out of iCloud.

    Enter your password
  5. Tap Turn Off.

  6. Ignore the next message; you'll see some toggles, but since you're going to sign back in again, they're not necessary. 
  7. Tap Sign Out.

    Ignore the toggles and simply tap Sign Out
  8. A pop-up message will appear. Tap Sign Out again.

  9. You'll be directed to a page with a blank profile at the top. Tap Sign in to your iPhone.

    Tap on the blank profile at the top to sign in to iCloud
  10. Enter your Apple ID and password.

  11. Tap Next.

    Tap Next in the upper-right corner
  12. Enter your iPhone Passcode.

  13. A message will appear at the bottom asking about merging data. Tap Merge.

    Tap Merge
  14. It's a good idea to wait for the sign-in to be completed and then restart your device. 

Sometimes this process causes an iMessage Activation Error, but it's easy to fix. Generally, a restart is all it takes, so start with that.

Reset All Settings to Fix iCloud Backup

This process won't erase any data; it will just reset all of your iPhone's settings to the factory default. You may be disappointed, however, when you learn the hard way just how many settings you've customized; you'll have to customize your iPhone settings as though it was a brand new iPhone just out of the box.  

  1. Open the Settings app.

  2. Tap General.

    Tap on General
  3. Scroll down to Reset and tap it.

  4. Tap on Reset All Settings.

    Select Reset All Settings

I hope this troubleshooting guide has helped you complete an iCloud backup on your iPhone. If not, please contact Apple Support, and they should be able to assist you. An iCloud backup can be useful, especially if you are selling your old iPhone and planning on buying a new one. Read next: how long does it take to restore an iPhone?

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