Has your Mail app given you an error message that says, "this message has not been downloaded from the server"? If you're asking yourself, "Why am I not getting emails on my iPhone?" read on. There are multiple reasons you might be getting this error, and we'll show you several different fixes.
Device Management
How to Find IP Address on iPhone
By Devala Rees
When your phone connects to a Wi-Fi network, the network assigns you an IP address. For the most part, you'll never need to know your IP address. However, you may be asked to provide it in certain situations, like troubleshooting internet issues. Here's how to find your IP address.
How to Disconnect Bluetooth Headphones from iPhone
By Conner Carey
Do you own a Bluetooth speaker or a pair of headphones that you don't know how to disconnect from your iPhone? While you can disconnect your AirPods by simply putting them in the case, we'll also show you how to temporarily disconnect your Bluetooth devices in the Settings app.
How to Pause on AirPods & AirPods Pro
By August Garry
Did you know that you can work your AirPod controls without ever touching your phone? You can pause and start audio playback just by tapping the stem of your AirPods. Below, we'll learn how to pause AirPods and AirPods Pro of all generations.
How to Print without Ads from a Safari Webpage
By Erin MacPherson
If you want to save an article or recipe on paper instead of on your iPhone, you'll probably want to print without ads. There's an easy way to do it, but you'll have to use a special setting to make it happen. We'll show you how to print webpages without ads the easy way!
How to Exit Full Screen: Mac Shortcut
By Olena Kagui
We will teach you how to exit the full screen on your Mac. You can do this the traditional way by clicking the green button on your open window. You can also use the full-screen Mac shortcut on your keyboard.
How to Stop Mac from Auto-Joining a Wi-Fi Network
By Devala Rees
By default, a Mac will automatically connect to Wi-Fi when it recognizes a network that it has joined before. If you'd like to stop this from happening for a network you don't want ot auto-join (such as an unsecured network at your local coffee shop) you need to know how to remove a Wi-Fi network from Mac network settings. We'll show you how.
How to Reset Network Settings on iPhone
By Conner Carey
Did you know that you can reset your network settings on iPhone to troubleshoot internet connectivity issues? Resetting your iPhone’s network settings will usually fix the problem. Here’s how to reset your iPhone’s network settings.
How to Change Scroll Direction on Mac: External Mouse
By Devala Rees
Sometimes when you connect an external mouse to your Mac, the scroll direction is the opposite of what you want it to be. Fortunately, the process to change mouse direction on Mac is pretty simple, and the setting can be changed back just as easily when needed. We'll walk you through how to change scroll direction on Mac when using an external mouse.
How to Update AirPods Pro Firmware
By Ashleigh Page
The new firmware version for AirPods Pro provides bug fixes and gives you access to new features, such as Conversation Boost. Whether you're troubleshooting or simply excited about the new functionalities, we'll show you how to check whether you have the AirPods latest firmware and how to update your AirPods Pro if it hasn't already been installed.
How to Show Text Message Timestamps on Mac
By Devala Rees
Text message timestamps on Macs are automatically hidden. Unless you know how to see timestamps on a Mac, you're stuck guessing when you last texted someone or heard back from them! We'll show you how to view text times on Mac, and how to hide them again if you choose to. Here's how to tell when a text was sent in the Messages app on Mac.
How to Connect AirPods to Laptop
By August Garry
Can you connect AirPods to PC? Yes, yes you can! In this article, we'll show you how to connect your AirPods to your laptop—specifically, your Windows laptop.
How To Find AirPods by Making Them Ring
By Ashleigh Page
Misplaced your AirPods, AirPods Pro or AirPods Max? We'll cover how to find lost AirPods by making them beep. If you've lost one or both AirPod earbuds or AirPods Max headphones in your nearby area, this handy tip can save you considerable time searching for these inconspicuous Apple devices.
How to Use Alexa on iPhone
By Amy Spitzfaden Both
Does Alex work with an iPhone? It does, and it can be an excellent alternative to Siri depending on your home setup and personal preferences. Let's learn how to use Alexa on an iPhone and upgrade your virtual home assistant game.
Why Does My iPhone Say No SIM? Here Are the Top Fixes!
By Ashleigh Page
Don't rush to replace your iPhone or SIM card just because your phone says "no SIM" or "invalid SIM." These error messages can seem very serious, but don't necessarily indicate hardware damage. Sometimes the solution is incredibly simple, such as a software bug fixed by restarting your device or cleaning dust off of your SIM card. We'll cover the top solutions to get the SIM card on your iPhone or iPad working again.
How to Empty Trash on Mac to Free Up Mac Storage
By Devala Rees
The Mac trash can is fairly straightforward and easy to use, but if you're a new Mac user you may be wondering how to delete trash on a Mac. It's important to periodically empty Trash and purge files that you don't want anymore, so we’ll walk you through how to empty Trash on Mac.
Why Is My iPhone Hot? How to Stop Your Phone Overheating
By Ashleigh Page
Is your iPhone getting hot or overheating at random times? While you might have a damaged hardware component, the culprit can also be software bugs, battery-sucking apps, and defective chargers. To help you avoid an unnecessary trip to the Apple store, we've compiled a list of common issues and easy solutions to stop your iPhone heating up.
iPhone Touch Screen Not Working? Try These 6 Tips
By August Garry
When your iPhone or iPad touch screen is not working, it can just about drive you crazy. Without the touch screen, your whole iPhone becomes basically unusable. Luckily, we have six tricks for how to fix it when your iPad or iPhone screen is not responding to touch.
How to Fast Charge Apple Watch Series 7
By Olena Kagui
Can you fast charge an Apple Watch? Yes! But only if you have the Apple Watch Series 7 and the USB-C quick charge cable. The Series 7 is a powerful device with many exciting features, including the ability to rapid charge. The faster charging allows the Apple Watch to charge up to 80 percent in just 45 minutes. This means that you can get enough juice to track your sleep in just eight minutes! Here’s how to do it.
Whether you're checking for software compatibility or trading in your old iMac, you need to know how to find your specific device information. In this article, we'll cover the easiest methods to identify your iMac (even if it is not working or you don't have it with you). To make the process easier, we've also included a list of all iMac versions.
