How to Get AirPods & AirPods Pro Case Replacement

Lost or damaged your AirPods or AirPods Pro charging case? Here's what to do.

Did you damage or lose your AirPods or AirPods Pro Charging Case? It's easy to do: AirPods are small, and they go a lot of places with you. Losing or damaging them is almost inevitable. When this happens to you, don't despair—you can repair or replace your AirPods Charging Case, and in this article, we'll show you how.

Related: AirPods Not Charging? Easy Solutions for AirPods & AirPod Cases

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AirPods Case Repair

If you dropped your case and damaged it, or if it's simply stopped working, you can have your AirPods or AirPods Pro Charging Case repaired. Your issue may even be covered under Apple's One Year Limited Warranty. If the problem with your AirPods or AirPods Pro Charging Case is a result of a faulty battery or another manufacturing defect, you may be able to get it repaired by Apple at no charge. Most of us, though, will need to pay a fee to have an Apple Authorized Service Provider repair your Charging Case.

To get your AirPods case repaired, you'll need to find an Apple Authorized Service Provider. While you can probably find unauthorized service providers to repair your device, we advise against this, as it may void your warranty and cause Apple to refuse to perform further service on your device.

You'll need your serial number to get repairs from an Apple Authorized Service Provider, but if you have the Charging Case with you, that shouldn't be an obstacle at all: you can find your serial number by opening the case and taking a look at the underside of the lid.

So, let's say you're not under warranty and aren't covered by Apple Care+? How much is it going to cost? That's going to vary based on factors like which model of AirPods or AirPods Pro you have, though in many cases the cost to repair can come close to the cost to replace, so you might even consider springing for a new replacement rather than shelling out for the repair at all. To learn more about what you can do with your AirPods, check out our Tip of the Day newsletter.

AirPods & AirPods Pro Charging Case Replacement

If you've lost your AirPods or AirPods Pro Charging Case, or if you've just decided that for the cost of repair you might as well get a new one, you can replace your Charging Case. If you have first- or second-generation AirPods, you can purchase a replacement AirPods Charging Case directly from Apple.

If, however, you have any generation of AirPods Pro or third-generation AirPods, replacement Charging Cases are not currently available for sale on the Apple site. That doesn't necessarily mean you're out of luck. If you lost your AirPods or AirPods Pro Charging Case, contact Apple Support. While you may not currently be able to purchase Charging Cases for other models on the Apple website, you may be able to get a replacement through service by Apple.

As of this writing, costs to replace AirPods and AirPods Pro Charging Cases not under warranty or Apple Care+ are as follows:

AirPods model and case type Cost
Wireless Charging Case for AirPods Pro $99
MagSafe Charging Case for AirPods Pro $99
AirPods (3rd generation) Charging Case $59
AirPods (3rd generation) Wireless Charging Case $79
AirPods (3rd generation) MagSafe Charging Case $79

If these prices are a little steep for you, third-party options abound. You can find many less costly AirPods Charging Cases and AirPods Pro Charging Cases online, but, as always when purchasing third-party accessories for Apple devices, make sure to read reviews and do your research before purchasing anything. Because these cases are third-party, Apple cannot guarantee their quality and will not service them.

Protect Your AirPods Charging Case

If all this rigamarole over repairing and replacing damaged AirPods Charging Cases is giving you a headache, it may be time to consider some preventative measures. Thankfully, cases for your AirPods and AirPods Pro Charging Cases (cases for your cases!) are all over the place, offering you fun and functional options to protect your delicate little devices. You can purchase cases directly from Apple, but unlike with Charging Cases themselves, there aren't many downsides to purchasing a third-party case for your AirPods or AirPods Pro. We've reviewed many of these cases, and you can check out those reviews or our AirTags and AirPods accessories buyer's guide, or you can dive straight into a "best AirPods cases" Google search and see what comes up.

I hope this has helped alleviate your worries about your lost or damaged AirPods or AirPods Pro Charging Case. Happy listening!

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Author Details

Elisabeth Garry's picture

Author Details

Elisabeth Garry

Elisabeth Garry is an Associate Editor for iPhone Life. Formerly of Gartner and Software Advice, she has four years’ experience writing about technology for everyday users. As a former college writing instructor, she is passionate about effective, accessible communication, which is perhaps why she loves helping people make the best use of the strongest communication tools they have available: their iPhones. She has a degree in Russian Literature and Language from Reed College.

When she’s not writing for iPhone Life, she’s probably either reading (19th-century Russian literature or fantasy novels), writing fiction, or spending time with her adorable dog, Moosh.