Leanne Hays has over a dozen years of experience writing for online publications. As a Feature Writer for iPhone Life, she has authored hundreds of how-to, Apple news, and gear review articles, as well as a comprehensive Photos App guide. Leanne holds degrees in education and science and loves troubleshooting and repair. This combination makes her a perfect fit as manager of our Ask an Expert service, which helps iPhone Life Insiders with Apple hardware and software issues.
In off-work hours, Leanne is a mother of two, homesteader, audiobook fanatic, musician, and learning enthusiast.
If you're like me, you've missed the convenience of using Apple's Face ID on your iPhone this past year, since the feature doesn't work if the user is wearing a face mask. Now, with iOS 14.5 and watchOS 7.4, you can unlock your iPhone using your Apple Watch while keeping your face mask on!
By Leanne Hays
You can force restart your iMac or MacBook if it freezes. Using force quit is the last option you should try if your Mac is frozen, because you may lose work you haven't saved. If possible, shut down your Mac by opening the Apple menu and choosing Shut Down. If your cursor won't move, though, here's how to force quit and restart a Mac.
By Leanne Hays
What can you do when Zoom is crashing or keeps freezing? What if your camera isn't working, or you're having connection issues? Here's a zoom troubleshooting guide for you to work through, so you can get back into your Zoom meeting or call!
By Leanne Hays
Apple Maps got a few new features with iOS 14, one of which is Guides. Maps users can create Guides that include favorite destinations on their iPhone or iPad then share them with friends and family via Messages, email, social media, and more.
By Leanne Hays
If you've set up Family Sharing for your family group, you can use Apple Cash Family to set up Apple Cash for your children. This way, your kids can send and receive money in Messages and make purchases.
The EatOkra restaurant app has teamed up with Apple to create a guide in the Maps app. Now, you can find Black-owned restaurants all around the country, including NYC, New Orleans, Seattle, Portland, Detroit, and more.
If you're hard of hearing, or just experiencing a little hearing loss, the audio from your headphones or AirPods may not be as loud or clear as you need it to be. Headphone Accommodations are Accessibility Settings that help you customize your listening experience.
By Leanne Hays
Apple ProRAW for iOS 14.3 and later combines the best data from multiple images into one photo using Smart HDR, Deep Fusion, and Night Mode. You can use the ProRAW feature on the iPhone 12 Pro and iPhone 12 Pro Max; here's how.
By Leanne Hays
Want to learn how to screenshot on your Mac using key combinations rather than your trackpad or mouse? Keyboard shortcuts work on the iMac and MacBook. Here's how to take a screenshot with keyboard shortcuts. Once you're done, you may want to learn how to organize your Mac's desktop to keep those screenshots in order!
By Leanne Hays
Did you know that you can cut, copy, and paste on your Mac using key combinations rather than your trackpad or mouse? Keyboard shortcuts like these and others such a the partial-screenshot shortcut are useful for the iMac and MacBook. Here's how to copy and paste on a MacBook or iMac with keyboard shortcuts.
