If your device's battery can no longer hold a charge, you need to have it replaced. Use one of these options:
Within warrantee period
If you are still within Apple's one-year limited warranty, or have purchased and are within the extended AppleCare Protection Plan, Apple will replace your defective battery. (They define "defective" as a battery that drops below 50 percent of its original capacity.)
Warrantee expired
If your device is no longer under warrantee, you can use Apple's Battery Replacement Service and pay a flat fee to have your battery replaced. Note that under this program, Apple has the option of replacing the battery in your device, or swapping your device with a reconditioned device. It's important to remove screen protectors, covers, etc. and to sync and back up your contacts, calendar, music, photos and apps before you send your device to Apple. You can sync everything back when Apple returns your iOS device. Here's what the Battery Replacement Service costs:
- For the iPhone: $79 plus a $6.95 shipping fee for the service. You will get your iPhone (or a new or refurbished one) back in approximately one week.
- For the iPod Touch: $79 plus a $6.95 shipping fee for the service. If your iPod was personalized with an engraving from Apple, they will ask you if you want the same engraving on the new one.
- For the iPad: $99 plus a $6.95 shipping fee for the service. You get your iPad back within 3 business days. Please note that your device will not be eligible for the Battery Replacement Service if it has been damaged as a result of disassembly, accident, contact with liquid or unauthorized modifications.
You can arrange any of these services through the Apple Retail Store, an Apple Authorized Service Provider, or Apple Technical Support. For more information, visit Apple's website (apple.com/batteries/replacements.html).
