Why Is My iPhone Not Ringing? Troubleshoot Your iPhone Ringer

If your phone's ringer is muted for some reason, you risk missing important calls and notifications. We'll help you find and fix muted phone issues.

Have you ever been asked why you didn’t answer someone’s call, only to find out that you missed it because your phone didn’t ring? You’re not alone. In this article we’ll help you figure out why your iPhone won’t ring, and fix the muted phone issue so you can stop missing calls.

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How to Turn Your iPhone Ringer On

If your iPhone is not ringing, the first thing to check is the Ring/Silent button on the left side of your iPhone. This button turns Silent Mode on and off. If silent mode is on, your iPhone won’t ring when receiving calls.

  1. The Ring/Silent switch will show orange on it when Silent Mode is on.

    iPhone Ring/Silent Switch shows orange when Silent Mode is on
    Image courtesy of Apple
  2. To turn the ringer on, slide this switch forward, toward the iPhone screen.

    iPhone Ring/Silent Switch
    Image courtesy of Apple

Check the Volume if Your iPhone Won't Ring

If turning off iPhone Silent Mode doesn't work, make sure that the volume on your iPhone is turned up sufficiently for you to hear the ringer. Often the volume buttons get pushed without you realizing, so this may very well be the cause of your iPhone ringer issues.

  1. Click the volume up button underneath the Ring/Silent switch to increase volume.
  2. You should see the volume increase displayed on your iPhone screen.

    iPhone volume up and down buttons
    Image courtesy of Apple

You can always test that the volume is at an adequate level by playing a song from your iPhone’s speakers on the Music app or a video with sound from Photos app.

Related: How to Change the Alarm Volume on Your iPhone

Check to See If Do Not Disturb Is On

If Do Not Disturb is on, it will prevent your iPhone from making any sounds when you receive calls or other notifications.

To turn off Do Not Disturb:

  1. Open the Control Center on your iPhone by swiping down from the upper-right corner of your screen. On an iPhone with a Home Button, swipe up from the bottom of the screen.

    Swipe down from the upper-right corner to open the Control Center
  2. Do Not Disturb is shown as a moon icon.
  3. When the Do Not Disturb icon is white with a purple moon, Do Not Disturb is enabled.

    Do Not Disturb is on when the icon is white and the moon is purple
  4. Tap to disable Do Not Disturb if the setting is enabled and you want to disable it.
  5. When the Do Not Disturb icon is dark gray, it is disabled. Sounds and call notifications will be normal unless you've silenced your iPhone.

    Do Not Disturb is off when the icon is gray and the moon is white

Check to See if Your iPhone is Connected to Headphones or Speakers

If your iPhone ringer is not working after you have tried the above solutions, you may want to check to see if your iPhone is playing sounds through another device like a Bluetooth speaker or a set of headphones.

If you want your iPhone to ring when you are not using your headphones, you need to make sure they are unplugged or otherwise disconnected. If you use headphones with wires, plug them in and then unplug the headphones from your iPhone. Test the volume by playing sounds through Music app or play a video.

The same applies for Bluetooth audio devices. To ensure sound is coming through your iPhone and not a connected Bluetooth device, you need to disconnect from any connected devices. 

  1. Open the Control Center on your iPhone by swiping down from the upper-right corner of your screen. On an iPhone with a Home Button, swipe up from the bottom of the screen.

    Swipe down from the upper-right corner to open the Control Center
  2. If the Bluetooth icon is blue, Bluetooth is on. 

    Bluetooth is on when the icon is blue
  3. Tap the icon to turn it off. Bluetooth devices will be disconnected.
  4. When the Bluetooth icon is white, Bluetooth is off.

    Bluetooth is off when the icon is white
  5. You can tap the Bluetooth icon again to re-enable the setting if you choose.

These tips should help you determine why your iPhone won't ring, and how to make sure you hear it next time you get a notification or an important call!

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Author Details

Erin MacPherson's picture

Author Details

Erin MacPherson

Erin is a Web Editor for iPhone Life and has been a writer, editor, and researcher for many years. She has a degree in communication with an emphasis on psychology and communication, and has spent many of her professional years as a coach in various business and specialty fields. Erin officially joined the ranks of iPhone and Apple users everywhere around nine years ago, and has since enjoyed the unique and customized feel of Apple technology and its many gadgets. When she’s not working, Erin and her son enjoy outdoor adventures, camping, and spending time with their eclectic collection of pets.