How to Fix Health App Not Tracking Steps (iOS 16)

If your iPhone step counter isn't showing any data, there's a very quick and simple fix. Here's what to do.

If your iPhone step tracker is showing no data, there's an easy fix. Barring a hardware malfunction in your iPhone or Apple Watch, you can fix your iPhone not tracking steps by changing your Privacy settings. Here's how to fix your Health app not tracking steps.

iPhone Step Counter Not Working? Try This First

If your Health app is consistently showing zero for steps no matter how far you walk, the issue might be with a bug in the Health app or a hardware issue with the pedometer in your iPhone or Apple watch, if that's what you are using. Try restarting the app and any devices you're pulling your step count from, and if that doesn't work, make sure to update your iPhone and/or Apple Watch. If none of that works, it may be a hardware issue, so you'll want to contact Apple Support.

How to Fix Health App Not Tracking Steps

If you're seeing No Data as the issue instead of a step count of zero, there's a quick and easy fix. You've likely not allowed your Health app to access your steps in your Privacy settings, so here is how to fix that. For more easy fixes to common issues, check out our Tip of the Day.

  1. In your Settings app, scroll down and tap Privacy & Security.

  2. Tap to open Motion & Fitness.

  3. Toggle on Fitness Tracking. The toggle should be to the right and the display bar should be green. If it's to the left and gray, that means it's off.

You should now see the number zero instead of No Data. Your steps won't start showing up immediately, so if it stays at zero even though you've walked a bit, just give it some more time. If it doesn't move up at all, see the steps in the section above for what to do. Next, learn how to use the Health App to remember to take your medications, vitamins, and prescriptions.

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Author Details

Amy Spitzfaden–Both's picture

Author Details

Amy Spitzfaden–Both

Amy Spitzfaden Both is a Feature Writer at iPhone Life, an award-winning novelist, and an iPhone enthusiast. Over the past decade, her work in the publishing industry has included live coverage of industry events including the Yale Publishing Course and Magazine Innovation’s ACT 9 Experience, providing editing services for several start-up publishing houses, and acting as newsstand consultant for magazines such as The Old Farmer’s Almanac and The New York Review of Books. She graduated from M.I.U. with a Bachelor’s in Literature and Writing, and has gone on to publish two novels and two short stories. Her debut novel Untold won the 2014 Chelson Award for Fiction.
Writing everything from book reviews to skincare tips, Amy discovered a passion for bringing exciting and useful information to even the most casual researcher. The mix of usability and endless possibilities is what drew her to Apple products originally, and the more she learns, the more she loves.
Amy lives in New Hampshire with her husband and daughter. When she’s not writing or glued to her iPhone, she enjoys hiking, traveling, and creating her own tea blends.