If your iPhone step tracker is showing no data, there's an easy fix. Barring a hardware malfunction in your iPhone or Apple Watch, you can fix your iPhone not tracking steps by changing your Privacy settings. Here's how to fix your Health app not tracking steps.
iPhone Step Counter Not Working? Try This First
If your Health app is consistently showing zero for steps no matter how far you walk, the issue might be with a bug in the Health app or a hardware issue with the pedometer in your iPhone or Apple watch, if that's what you are using. Try restarting the app and any devices you're pulling your step count from, and if that doesn't work, make sure to update your iPhone and/or Apple Watch. If none of that works, it may be a hardware issue, so you'll want to contact Apple Support.
How to Fix Health App Not Tracking Steps
If you're seeing No Data as the issue instead of a step count of zero, there's a quick and easy fix. You've likely not allowed your Health app to access your steps in your Privacy settings, so here is how to fix that. For more easy fixes to common issues, check out our Tip of the Day.
- In your Settings app, scroll down and tap Privacy & Security.
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- Tap to open Motion & Fitness.
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- Toggle on Fitness Tracking. The toggle should be to the right and the display bar should be green. If it's to the left and gray, that means it's off.
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You should now see the number zero instead of No Data. Your steps won't start showing up immediately, so if it stays at zero even though you've walked a bit, just give it some more time. If it doesn't move up at all, see the steps in the section above for what to do. Now that the Health app can properly track your activity, why not build a custom Fitness plan? Next, learn how to use the Health App to remember to take your medications, vitamins, and prescriptions. You can even use the Health app to find out your anxiety and depression risk.
