How to Track a Shipment with Apple Wallet

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By Amy Spitzfaden Both
August 12, 2025

Did you know you can track orders in Apple Wallet? The Wallet app allows you to track online orders from participating merchants, but many people, myself included, have trouble getting this feature to work. If you've made a purchase with Apple Pay from a participating merchant, here's how to use Apple order tracking.

Why You'll Love This Tip

  • Track orders straight from the Wallet app, no third-party app needed.
  • Keep a record of orders that you place through Apple Pay.

How to Use Apple Tracking in the Wallet App

System Requirements

This tip was performed on an iPhone 15 Pro running iOS 26. Find out how to update to the latest OS.

When you place a new order with participating merchants, it should automatically appear in your Apple Wallet when you use Apple Pay (Apple should be adding other partners you can use to pay, but we haven't found any that reliably work yet). However, as I've tested this, I've found orders showing up very inconsistently with no obvious rhyme or reason. Be sure to sign up for our free Tip of the Day newsletter for more helpful iPhone tips. Here's how to track your order on iPhone:

  1. To start, you'll need to open the Settings app and select Wallet & Apple Pay. a screenshot of the settings app on the iphone with a red box around wallet & apple pay
  2. Scroll to the bottom and tap Order Tracking. a screenshot of the wallet & apple pay settings on the iphone with a red box around order tracking
  3. Make sure Apple Pay is enabled. This means when you make Apple Pay purchases from participating merchants, they should show up in the Wallet app. a screenshot of the wallet & apple pay order tracking settings on the iphone with a red box around the apple pay toggle
  4. If you have an Apple Intelligence-enabled iPhone, you can also enable the toggle next to Mail (Beta). This makes it so that Apple Intelligence can check your email for orders and populate the information in the Wallet app, even if you made the purchase outside of a participating merchant. This feature is in beta, so it may not work as expected. a screenshot of the wallet & apple pay order tracking settings on the iphone with a red box around the mail toggle
  5. Now, open your Wallet app. a screenshot of an iphone home screen with a red box around the wallet app
  6. Tap the three-dot icon. a screenshot of the apple wallet app with a red box around the three dot button in the upper right corner
  7. Tap Orders. a screenshot of the apple wallet app displaying a menu in the upper right corner with a red box around orders
  8. Tap an order to open it and view more details. a screenshot the apple wallet app displaying a list of orders with a red box around an order
  9. Normally, you'll be able to see its status, cost, order and tracking numbers, and where you ordered it from. You'll also be able to manage the order or visit the merchant website. The screenshot below uses a test order, so your orders will likely have more information than this one. a screenshot the apple wallet app displaying order details with a red box around the manage order and visit merchant website button
  10. Tap the three-dot icon up top for more options. a screenshot the apple wallet app displaying order details with a red box around the the three dot button in the upper right
  11. You can Mark as Complete, Mute Notifications, or Delete the order (this will not cancel your order; it only removes it from your Apple Wallet). a screenshot the apple wallet app displaying order details with a red box around an open menu in the upper right with options for mark as complete, mute notifications, and delete order

Why Don’t I See Order Tracking in Apple Wallet?

If your order is not showing up in your Apple Wallet, it could be for several reasons. You might have used a card that is not linked to your Apple Wallet, or paid with a system that is not currently linked to the Wallet app, such as Amazon or PayPal.

That's how to use Apple tracking in the Wallet app. Now that you know how to track Apple Pay orders, learn the best Apple Wallet shortcut to open your Wallet instantly.

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written by

Amy Spitzfaden Both

Amy Spitzfaden-Both is the Managing Editor for iPhone Life magazine and an award-winning novelist, with over 10 years of experience in the publishing industry. She specializes in Apple news and rumors, health and fitness tech, and parenting in the digital age. She graduated from MIU with a BA in Literature and Writing.
Amy lives in New Hampshire with her husband and daughter. When she’s not writing or glued to her iPhone, she enjoys hiking, traveling, and creating her own tea blends.

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