How to Stop iPhone Defaulting to FaceTime for Phone Calls
Leanne puts her love of troubleshooting and repair to use managing our Ask an Expert Facebook group and has authored hundreds of how-to, Apple news, and gear review articles.
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Leanne puts her love of troubleshooting and repair to use managing our Ask an Expert Facebook group and has authored hundreds of how-to, Apple news, and gear review articles.
Learn MoreWhat To Know
- If your phone calls keep being made through FaceTime audio rather than the Phone app, make sure Cellular is selected under Default Calling App in Phone settings.
- If selecting Cellular doesn't stop the glitch, try turning off FaceTime in Settings.
Lately, whenever I attempt to make a phone call, my iPhone defaults to FaceTime audio. I've never had this type of issue before, so I set about troubleshooting. Here's how to stop your iPhone from defaulting to FaceTime audio for phone calls.
How to Stop Your iPhone from Defaulting to FaceTime Audio for Phone Calls
If you're aggravated with your phone calls defaulting to FaceTime audio instead of a regular phone call, there are two solutions. You can change the Default Calling App from FaceTime Audio to Phone. If that doesn't work, you can turn off FaceTime completely.
How to Change Default Calling App on iPhone & iPad
The first thing to check if your iPhone defaults to FaceTime audio is your Default Calling App.
I've taken this step three times now, and every time I go back to check my Default Calling App setting, it says FaceTime Audio again, though I've changed it to Cellular. Since this is obviously a glitch, I've reported it to Apple, and have moved on to turning off FaceTime completely.
How to Turn Off FaceTime on iPhone & iPad
If choosing Cellular as your Default Calling App hasn't fixed the iPhone defaulting to FaceTime issue, there's a more drastic step you can take. If calls default to FaceTime audio, simply turn FaceTime off. You can always turn it back on when you need to use the feature.
- Open the Settings app.

- Tap Apps.

- Tap FaceTime.

- Toggle off FaceTime.

Now you know how to solve the annoying problem of your iPhone phone calls defaulting to FaceTime audio. Be sure to check out our free Tip of the Day for more great iPhone tutorials on the Phone and FaceTime apps.
FAQ
- My iPhone calls keep failing; what can I do? If iPhone calls fail repeatedly, you can toggle Airplane mode on and off and reset your network settings.
- What do I do if my iPhone goes straight to voicemail without ringing? If your iPhone goes straight to voicemail without ringing, make sure Do Not Disturb is not on and Airplane mode is off.
- My iPhone will make phone calls, but I can't text; how can I fix this? If your iPhone makes calls but won't text, make sure your iPhone is updated to the latest iOS and hard reboot your iPhone if that doesn't fix things.
Leanne Hays
Leanne Hays has over a dozen years of experience writing for online publications. As a Feature Writer for iPhone Life, she has authored hundreds of how-to, Apple news, and gear review articles, as well as a comprehensive Photos App guide. Leanne holds degrees in education and science and loves troubleshooting and repair. This combination makes her a perfect fit as manager of our Ask an Expert service, which helps iPhone Life Insiders with Apple hardware and software issues.
In off-work hours, Leanne is a mother of two, homesteader, audiobook fanatic, musician, and learning enthusiast.




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