What to Do If Hey Siri Is Not Working on Your iPhone, iPad, or HomePod

If Siri is not responding on your Apple devices, the problem is probably in your Settings; let's find out how to fix it.

Why isn't Siri working? It can be very frustrated when you've got your hands full and need a quick assist, but Siri isn't responding to you. Luckily, the reason Siri isn't working on your iPhone, iPad, or HomePod is probably a simple Settings mixup. We'll show you how to make sure Siri is enabled on your Apple devices, and if this doesn't fix your problem, where to turn for help.

When you first use Siri, you will need to set Siri up to recognize your voice. If you have never used Siri before, make sure you've done this first. For more help with Siri, sign up for our free Tip of the Day newsletter.

Jump To:

Siri Not Responding on iPhone& iPad

  1. Open Settings.

    Settings
     
  2. Find Siri & Search.

    Siri & Search
     
  3. Make sure Listen for “Hey Siri” is toggled on.

    Listen for Hey Siri
     
  4. Make sure Allow Siri When Locked is toggled on.

    Allow Siri When Locked

Related: How to Use Siri & What to Do When Siri Stops Working

Siri Not Responding on HomePod

  1. Open the Home app.

    Home app
     
  2. Press and hold the HomePod that isn't responding to you.

    Press and hold HomePod
     
  3. Scroll down to Siri.
  4. Make sure Listen for “Hey Siri” is toggled on.

    Listen for Hey Siri

Listen for "Hey Siri" Even When Your Device is Covered Up

You should also check that your device isn't face down or covered up when you say, "Hey Siri." Unless you've specifically set Siri to respond in those circumstances, it won't. To get Siri to respond when your device is face down or covered, follow these steps:

  1. Go to Settings.

    Settings
     
  2. Find Accessibility.

    Accessibility
     
  3. Scroll down to Siri.

    Siri
     
  4. Toggle Always Listen for "Hey Siri" on.

    Always listen

Pro Tip: You can also set up Siri to work on your Apple Watch. This can help you navigate the small but powerful device.

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Author Details

Elisabeth Garry's picture

Author Details

Elisabeth Garry

Elisabeth Garry is a Feature Web Writer for iPhone Life. Formerly of Gartner and Software Advice, she has four years’ experience writing about technology for everyday users. As a former college writing instructor, she is passionate about effective, accessible communication, which is perhaps why she loves helping people make the best use of the strongest communication tools they have available: their iPhones. She has a degree in Russian Literature and Language from Reed College.

When she’s not writing for iPhone Life, she’s probably either reading (19th-century Russian literature or fantasy novels), writing fiction, or spending time with her adorable dog, Moosh.