iPhone Life magazine

Dial 0

Tom Moccia
Source Article: 
An iPhone Survival Kit

DialZeroOnce you have a list of the items you want to claim, the next step is to contact your insurance company. You’ll probably need to talk to a representative to make the claim, but first you have to navigate through an annoying, automated phone system. To quote Christine, “Who wants to navigate through a bunch of menus when you’re in that situation?” This is when Dial 0 can help.

Dial Zero lets you bypass automated 
systems and talk to a person.

This app provides you with a number that will connect you directly to a customer service representative. If such a number is not available, the app will tell you which keys to push after you’ve dial in, to connect you to a person. For example, the screenshot shown gives you Allstate’s 800 number and instructions on how to get a representative by pressing the # key four times. This makes it easier to connect with an agent, but remember that with natural disasters, hoards of people are calling. You may still have to wait in a phone queue to be connected.



Dial 0