No sound on iPhone or iPod touch?

 Note that the iPod touch 2G has built-in speakers, but the first generation Touch does not. You must use the earphones that came with the device. If you can’t hear any sound coming from your device, check out the obvious things first:

  • Make sure the volume isn’t turned down all the way.
  •  Unplug and reconnect the headset to make sure the connector is pushed in all the way.
  • Check to see if the music is paused; if so, un-pause it. If you are using the iPhone’s headset, press the mic button to resume playback. Or go to the iPod screen, tap Now Playing, and tap on the play button.
  • Check to see if a volume limit is set too low. On the iPhone go to Settings >iPod >Volume Limit; on the iPod touch go to Settings >Music > Volume Limit.
  • Make sure you have the latest version of iTunes installed on your computer (• If you are using the optional dock’s line out port, make sure your external speakers or stereo are turned on and working properly.
  • If all else fails, reboot. Press and hold down the Sleep/Wake button on the top edge of the device and the Home button until the Apple logo appears on the screen. Then release both buttons and wait until the Home screen appears.
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