By Conner Carey on Wed, 01/11/2017
On previous models of iPhone, you could force restart your iPhone (known as a hard restart) by holding the Home button and your Sleep/Wake button at the same time. However, the iPhone 7 Home button isn’t really a button at all. It uses Haptic feedback to create the feeling of pressing a button. Perhaps this caused an issue with using the Home button as a means to restart the device. The iPhone 7 or 7 Plus requires you hard restart your iPhone with different buttons this time around. Here’s how to force restart your iPhone 7 or 7 Plus.
How to Hard Restart the iPhone 7 or 7 Plus
Hold your Sleep/Wake button (located on the right side of the iPhone near the top) and your Volume Down button to hard restart your iPhone 7 or 7 Plus.
Continue holding your Sleep/Wake button and down volume button until the Apple logo appears to power your iPhone back up.
Only the Volume Down button will work, so make sure you’re pressing the correct one.