When you connect your iOS device to your computer, iTunes should automatically recognize it and start syncing. However, sometimes nothing happens. Here are some possible solutions:
- Try connecting to a different USB port: The USB port may simply not be working. Try plugging your device into different ports to see if iTunes recognizes your device.
- Check every connection: Make sure the cable is fully plugged in to your device and into the computer.
- Restart your device: Press and hold down the Sleep/Wake button until the device shuts down; press and hold down the Sleep/Wake button to turn it back on; try connecting again.
- Restart your computer: Restart your Mac or PC computer and try connecting again.