iPhone Life magazine

AT&T Mark the Spot -- free app lets you easily notify AT&T about poor service

AT&T Mark the Spot is a free app that lets you help AT&T pinpoint problems with their network. If you have a dropped call, failed call, no coverage, data failure, or poor voice quality, the app uses your GPS location and makes it a snap for you to send AT&T an alert. (If you have a first-generation iPhone, it uses triangulation to pinpoint your location.) Of course, the question arises: if you have no service, how can the app send an alert? There's an option for marking your location and sending the info after the fact when you do have service. If you submit a report, AT&T sends an SMS acknowledgment. You also have the option of including comments. Read more about it in this article on CNet.

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Jim Karpen's picture

Jim Karpen holds a Ph.D. in literature and writing, and has a love of gizmos. His doctoral dissertation focused on the revolutionary consequences of digital technologies and anticipated some of the developments taking place in the industry today. Jim has been writing about the Internet and technology since 1994 and has been using Apple's visionary products for decades.